AX73 unable to communicate between Wired LAN and Wireless LAN

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AX73 unable to communicate between Wired LAN and Wireless LAN

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AX73 unable to communicate between Wired LAN and Wireless LAN
AX73 unable to communicate between Wired LAN and Wireless LAN
2022-03-23 01:31:29
Model: Archer AX73  
Hardware Version: V1
Firmware Version: 1.2.0 Build 20211222 rel.74632(5553)

Does anyone have these kind of issue?

 

ping from wired lan to wireless lan - not working

ping from wireless lan to wired lan - not working

ping from wired to wired - working

ping from wireless to wireless - working

 

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#1
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7 Reply
Re:AX73 unable to communicate between Wired LAN and Wireless LAN
2022-03-24 06:24:34

@pdudkronos 

 

Are these ping tests performed on the same wired and wireless clients? What are they? Are they connecting to the internet fine via the AX73? Be sure there are no settings on the client devices that blocking the ping from others.

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#2
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Re:AX73 unable to communicate between Wired LAN and Wireless LAN
2022-03-30 11:21:38

  @Kevin_Z yes pinging between 2 pc and both have wireless and wired interface. 

also try the test with pc to printer and others devices like iot. 

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#3
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Re:AX73 unable to communicate between Wired LAN and Wireless LAN
2022-03-30 11:34:45 - last edited 2022-03-30 11:36:41

Sample of scenario here :
 

Wireless Windows PC : 10.88.77.45
Subnet mask : 255.255.255.192
Gateway : 10.88.77.1

 

Wired Windows PC : 10.88.77.35
Subnet mask : 255.255.255.192
Gateway : 10.88.77.1

 

Client devices  on wifi : 10.88.77.40
Subnet mask : 255.255.255.192
Gateway : 10.88.77.1


Antivirus and Firewall Disable on all machines

=====================================
Windows connected using WIRELESS
=====================================
Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   IPv4 Address. . . . . . . . . . . : 10.88.77.45
   Subnet Mask . . . . . . . . . . . : 255.255.255.192
   Default Gateway . . . . . . . . . : 10.88.77.1
      

C:\Users\test>ping 10.88.77.40 -t

Pinging 10.88.77.40 with 32 bytes of data:
Reply from 10.88.77.40: bytes=32 time=122ms TTL=64
Reply from 10.88.77.40: bytes=32 time=133ms TTL=64
Reply from 10.88.77.40: bytes=32 time=159ms TTL=64
Reply from 10.88.77.40: bytes=32 time=77ms TTL=64
Reply from 10.88.77.40: bytes=32 time=90ms TTL=64
Reply from 10.88.77.40: bytes=32 time=107ms TTL=64

Ping statistics for 10.88.77.40:
    Packets: Sent = 6, Received = 6, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 77ms, Maximum = 159ms, Average = 114ms
Control-C

====================================
Windows Connected using WIRED
====================================


Ethernet adapter AX73-LAN:

   Connection-specific DNS Suffix  . :
   IPv4 Address. . . . . . . . . . . : 10.88.77.35
   Subnet Mask . . . . . . . . . . . : 255.255.255.192
   Default Gateway . . . . . . . . . : 10.88.77.1

C:\Users\test>ping 10.88.77.40 -t

Pinging 10.88.77.40 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 10.88.77.40:
    Packets: Sent = 8, Received = 0, Lost = 8 (100% loss),

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#4
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Re:AX73 unable to communicate between Wired LAN and Wireless LAN
2022-03-31 11:36:15

@pdudkronos 

 

Is there a reason to set the subnet 255.255.255.192? Try changing it to 255.255.255.0, then check again if the ping is accessible on all devices.

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#5
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Re:AX73 unable to communicate between Wired LAN and Wireless LAN
2022-04-22 10:05:36

  @Kevin_Z Hey Kevin,

Yes that subnet mask is intended to be like that. 

 

Anyhow, after tinkering with the router configurations for few weeks, i  managed to found the root cause of the issue.

This issue happen whenever the bonding is configured for LAN 2 & 3. 

This is also applied for both Static LAG and LACP mode. 

 

But this issue won't happen immediately after you enable it, it will take some random time for it to happen. 

But in my case I am noticing that on average this will occurred around 30mins after i've enable the bonding. 

 

Apart from the connectivity issue between both LAN and WIFI, there also another issue happening especially on WIFI devices.

the device will disconnected and won't be able to reconnect. it will also throw you and error of wrong password even though the password that you set is correct. 

 

 

 

 

 

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#6
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Re:AX73 unable to communicate between Wired LAN and Wireless LAN
2022-05-15 00:50:10 - last edited 2022-05-15 00:50:36

So... @Kevin_Z , this can be fixed or do i need to file for RMA/REFUND?

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#7
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Re:AX73 unable to communicate between Wired LAN and Wireless LAN
2022-05-16 10:06:42

Hello @pdudkronos 

 

Do you mean you are configuring Link Aggregation between LAN 2 & 3 on the AX73? What is the device connected to LAN 2 & 3, is the Windows PC? Does it support Link Aggregation? Can you please explain this in more detail? I would like to have the detailed network layout, then I may suggest better.

 

Regarding the wireless connectivity issue, can I know if it is the 2.4G or 5G connection? when the error happens, how do you connect back to the network? Do you need to reboot the router?

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#8
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