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Unable to use 5GHz
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Unable to use 5GHz
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2022-03-25 10:31:25 - last edited 2022-03-25 10:33:03
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Unable to use 5GHz
2022-03-25 10:31:25 - last edited 2022-03-25 10:33:03
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I bought Deco M5 (3 pack) 1 year ago. After setting up the routers, I am unable to use 5GHz on either my phones or laptop. All of my phones support 5GHz. When i turn off 2.4 GHz in app, wifi's name no longer shows in my phone. Before upgrading to firmware version 1.6.0 i had the same problem. What should i do?
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Re:Unable to use 5GHz
2022-03-28 03:46:27
Thank you very much for your feedback.
may I know the original firmware version before you tried the 1.6.0 beta?
And I noticed you had Deco M5 for almost a year, Did you notice the issue recently?
Please also refer to the private message for further assistance.
▶Check What's Currently Going on With Deco
▶Deco Starts Supporting Changing Wireless Channels!
Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter
Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More
▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience!
Try to leave a Message if urgent help is required.
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Re:Unable to use 5GHz
2022-03-30 11:11:55
Before 1.6.0 it was 1.5.3
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Re:Unable to use 5GHz
2022-03-31 06:02:43
Thank you and please refer to the instruction in private message to get further assistance.
▶Check What's Currently Going on With Deco
▶Deco Starts Supporting Changing Wireless Channels!
Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter
Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More
▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience!
Try to leave a Message if urgent help is required.
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2022-03-25 10:31:25 - last edited 2022-03-25 10:33:03
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