TL-WPA8631P no internet

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TL-WPA8631P no internet

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TL-WPA8631P no internet
TL-WPA8631P no internet
2022-03-26 11:13:47
Model: TL-WPA8631P KIT  
Hardware Version:
Firmware Version:

Just bought a AV1300 kit. The powerline LED is lit green but there is not internet connection on the extender Wi-Fi. I've already tried resetting and pulling the plugs and re plugging them, but still same. Any advice? Thanks.

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Re:TL-WPA8631P no internet
2022-03-28 07:16:04 - last edited 2022-03-28 07:16:16

Hi   @BlueBlack 

if powerline devices are paired (House Leds ON)but no Internet, you could try some suggestions here:

1. Try a different Ethernet cable between the Main adapter and router

2. Try a different LAN port on router, confirm computer could get Internet when wired to router directly 

3. Confirm if computer get an IP address , usually PC uses obtaining IP address automatically, not on static IP 

https://www.tp-link.com/support/faq/838/

4. try to set up a static IP for wireless powerline unit as # 6 of this thread 
 

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