Deco P9 v2 -- Devices keep disconnecting
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Sorry, but it is incrementally getting really annoying... It's about a month now...!
Topography:
I have 3 deco units around the house - in a wide triangle formation, i.e. the wifi-mesh area - that would be A↔B↔C).
Single floor/level apartment about 160sq m overall. End to end. Triangle era covers about 3/4 of that.
Deco Settings:
- Deco is the (only) dhcp server,
- 2.4Ghz/3GHz enabled (some of my devices need 2.4GHz)
- IP4/IP6 enabled,
- SIP AKG enabled,
- Fast Roaming: Enabled
- Beamforming disabled, (not that it made a difference)
- Operation Mode: Wirelsess router
Troubleshooters I already tried - as suggested elsewhere by Tech Support and others
- Swapped decos main/etc
- enabled / disabled / changed all advanced settings. Tested for about half a day with each setting combination (it's been a month+ after all...)
- Dedicated IP address to the two devices, No luck
Description:
My 'mobile' devices keep disconnecting when moving around the house. My 'stationary' devices remain connected, duh!
So, my desktop, in a fixed location remains connected.
So, I pick the tablet (or mobile phone), in proximity to point A and then move closer to point B. Then the device keeps disconnecting/connecting. In order to get a steady signal I either have to disable wifi/wait 10sec/renable wifi, ;or wait for maybe more than 5, sometimes 10 reconnects before the wifi signal locks.
I'm sorry to say but this is suspiciously like a plain wifi-extender problem. I mean in a mesh network the whole idea of mesh is that you remain connected anywhere within the mesh!!!
Same happens proximity changes between A↔B or A↔C or B↔C.
It gets worse (the number of disconnects/reconnects increases) the closer you get to a(ny) deco unit.
So something is seriouly wrong with the P9's mesh-tech ... it's messed up!
What do I do?
The product is not functioning as advertised, that's for sure.
And i shouldn't be a network expert in order to use it; even if I know how to that.
Thank you in advance for your insights.
Hi, may I know the model number of your mobile devices?
Could you please turn off fast roaming and "mesh technology" on these devices to see whether the instability gets better?
Hi David - thank you for coming back to me.
Mobile devices the disconnect happens most often:
- Xiaomi Redmi Note 10s
- Lenovo P11 Plus
Deco App v. 2.11.22 (No updates in PlayStore, so I'm guessing it's up to date)
Deco P9 v1.1.3 Build 20201228 Rel. 5507 --- Update check for P9 reports "... up to Date. Enjoy!"
I will/can turn off Fast roaming but my Deco app does not have a mesh-off feature. Is there an equivalent setting ?
Of course the idea of a Deco / P9 is not to work in wifi-extender mode... :-)
Thanks
Thank you David-TP - you are very helpful.
Now that I know where to find the setting, I'll try that as well. (Still suprised I missed it :-) )
For the time being the fast roaming off seems to work 
.
Do you think I should enable "Beamforming" ?
Will it help the performance / connectivity overall ? (i.e. regarldess of the client device)
(Why/when "yes", why/when "no"?)
Thank you again.