DEVICE FAIL TO UPGRADE

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DEVICE FAIL TO UPGRADE

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DEVICE FAIL TO UPGRADE
DEVICE FAIL TO UPGRADE
2022-04-12 18:00:46
Model: M7200  
Hardware Version: V3
Firmware Version: 3.0.3 Build 210324 Rel.1004n

Hello,

I'm trying to upgrade my device from 3.0.3 Build 210324 Rel.1004n to M7200(EU)_V3_211117 but it fails everytime at the end of updating, popup not suitable to current firmware. 

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Re:DEVICE FAIL TO UPGRADE
2022-04-13 11:35:38 - last edited 2022-04-13 11:41:15

  @iamrobertfranc 

Thanks for the update.

I checked with the engineers that this firmware should be able to update to 211117.

Can I have a screenshot of the error message "not suitable to current firmware " or any chance that you could record a video clip of the firmware upgrade process?

By the way, may I know why you want to update the firmware or do you have any issue with the current firmware?

Thank you.

Best regards.

Wi-Fi 7 Launch Replay: https://www.tp-link.com/us/wifi7/event | Leave me a message with any Urgent Requests, or Simply Feel Left Out
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Re:DEVICE FAIL TO UPGRADE
2022-04-22 03:10:19

  @iamrobertfranc 

 

Hi,Please download the new firmware from official website again:

https://www.tp-link.com/en/support/download/m7200/v3/#Firmware

 

Then try to update the firmware and let me know if it works fine now.

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/
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