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usb hdd is mapped in windows only as media device

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usb hdd is mapped in windows only as media device

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jjdneves

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2022-04-17 03:37:22 - last edited 2022-04-25 02:57:24

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usb hdd is mapped in windows only as media device

2022-04-17 03:37:22 - last edited 2022-04-25 02:57:24

Model: Archer C9

Hardware Version: V3

Firmware Version: 1.3.1 Build 20171215 rel.35219(4555)

I have connected a hdd to the usb port of the router and in windows network it appears only as a media device and can't mapp it as a storage device.

Help appreciated.

José Neves

2 Reply

Kevin_Z

2022-04-20 03:38:48 - last edited 2022-04-24 05:54:09

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Re:usb hdd is mapped in windows only as media device

2022-04-20 03:38:48 - last edited 2022-04-24 05:54:09

@jjdneves

Hello, can you show us some screenshots of the issue you are experiencing? If you insert the HDD into the computer directly, are you able to view all files and folders?

Are you able to access other files or folders when you access it via SMB as described in this FAQ?

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jjdneves

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2022-04-24 05:53:05 - last edited 2022-04-25 02:57:24

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Re:usb hdd is mapped in windows only as media device

2022-04-24 05:53:05 - last edited 2022-04-25 02:57:24

@Kevin_Z

Hello Community Team,

Please find attached my screenshots.

I can't access the files, neither through \\TP-LINK or ftp.

Help appreciated.

Regards,

José

jjdneves

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2022-04-17 03:37:22 - last edited 2022-04-25 02:57:24

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usb hdd is mapped in windows only as media device

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