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Can't disable 2.4hz after firmware upgrade

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Can't disable 2.4hz after firmware upgrade

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't disable 2.4hz after firmware upgrade
Can't disable 2.4hz after firmware upgrade
2022-04-19 06:00:58 - last edited 2022-04-20 03:20:52
Model: Archer AX73  
Hardware Version: V1
Firmware Version: 1.2.0 Build 20211222 rel.74632(5553)

I upgraded to firmware 1.2.0 Build 20211222 rel.74632(5553) and now I can't disable 2.4ghz.  This is what I see now:

 

According to the user guide I should be able to disable 2.4ghz:

 

Before I upgraded the firmware I looked at what's new and it did not mention that it would remove this functionality. I would not have upgraded the firmware if I knew I would lose this functionality!  Is there any way I can downgrade the firmware?

 

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#1
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1 Accepted Solution
Re:Can't disable 2.4hz after firmware upgrade-Solution
2022-04-19 13:19:43 - last edited 2022-04-20 03:20:52

  @Kevin_Z 

 

Disabling Smart Connect solved the problem, thanks.  I think I previously had Smart Connect enabled before I upgraded the firmware and was still able to modify those settings.

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#3
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3 Reply
Re:Can't disable 2.4hz after firmware upgrade
2022-04-19 07:03:48

@sitaryz 

 

Are you still able to disable the 2.4G network if you go to the Wireless page or Advanced > Wireless > Wireless Settings page, can you still find a separate 2.4G and 5G network? Be aware that only when the Smart Connect is disabled can you modify the 2.4G and 5G network settings.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Can't disable 2.4hz after firmware upgrade-Solution
2022-04-19 13:19:43 - last edited 2022-04-20 03:20:52

  @Kevin_Z 

 

Disabling Smart Connect solved the problem, thanks.  I think I previously had Smart Connect enabled before I upgraded the firmware and was still able to modify those settings.

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#3
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Re:Can't disable 2.4hz after firmware upgrade
2022-04-20 03:20:24

@sitaryz 

 

Glad to know that. If you are sure that you can modify the 2.4G settings when the Smart Connect is on before the firmware upgrade, I guess the developer might change this in the latest version, as you can see "9. Optimized Smart Connect feature" in the release note.

 

I'm going to mark your reply as the “Recommended Solution” so others can be confident in benefiting from the solution.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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