Problem with Instagram

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Problem with Instagram

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Kulaone

2022-04-25 07:09:07

Posts: 1

Helpful: 0

Solutions: 0

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Registered: 2022-04-25

Problem with Instagram

2022-04-25 07:09:07

Model: Deco M9 Plus

Hardware Version: V2

Firmware Version: 1.5.6 Build 20211018 Rel. 35617

Hi,
Sometime during the day, Instagram will stop working (can't get new items on the feed).

Whenever it happens, closing the WiFi on the phone will restore the feed.
I reopen the wireless router on the BT, and now when it's stops working I switch my phone to the BT WiFi network and it's working. So the problem is not on the provider nor the device.

My setup: Router - BT Business Smart Hub -> Deco M9 Plus as a wireless router.
Any suggestions?

1 Reply

David-TP

2022-04-26 06:23:58

Posts: 12531

Helpful: 1738

Solutions: 1203

Stories: 9

Registered: 2020-04-14

Re:Problem with Instagram

2022-04-26 06:23:58

@Kulaone

Welcome to the community.

There are some suggestions for your reference:

1. change the DNS server to 8.8.8.8/8.8.4.4

How to change DNS server settings on my Deco?

And Based on your setup, there seem to be 3 potential routers, and have you ever considered setting up Deco M9 plus as an access point?

What’s the difference between Access Point mode and Router mode on the Deco?

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶Deco X50-5G-V1-1.2.0 Supports WireGuard VPN, Hybrid Mesh and More Try to leave a Message if urgent help is required.

Problem with Instagram

Problem with Instagram

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