Deco showing red LED often

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Deco showing red LED often

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Deco showing red LED often
Deco showing red LED often
2022-04-25 16:34:06
Model: Deco E3  
Hardware Version:
Firmware Version: 2.29

Deco showing bright red.LED and had to be switched off and on again. 

Big challenge since last few days - constant disruption. App says Deco firmware is up to date 

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Re:Deco showing red LED often
2022-04-26 02:17:50

  @APP-2511 welcome to the community.

For your case, could you please try to check the following information:

1. Could you please save some screenshots of the IPV4 settings under Deco APP>More>Advanced>IPV4 before and after Deco went to red?

2. May I know who is your internet service provider and can I also have the model number of your ISP modem?

3. When Deco turned red, have you checked whether the modem is still working fine?

Thank you very much.

Best regards.

 

 

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Re:Deco showing red LED often
2022-04-26 16:33:48

  @David-TP 

thanks David. Here are the screen shots of IPV4 - the Decos change from

White to red so fast that it's difficult to capture . Also sending my modem details. Internet without Meah works well. How do I reset current Mesh and create a new Mesh? 

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