Deco m5 primus, somhow sticker with username and id fell off the bottom,

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Deco m5 primus, somhow sticker with username and id fell off the bottom,

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco m5 primus, somhow sticker with username and id fell off the bottom,
Deco m5 primus, somhow sticker with username and id fell off the bottom,
2022-04-25 21:07:38
Model: Deco M5  
Hardware Version: V3
Firmware Version:

Good afternoon,I switched to a new isp, and they sent me the deco m5 and router, Now somehow the sticker on the deco fell off and i can not login to anything new...I was able to do my playstation 5 and my cellphone but only those before it went M.I.A ( I set it up before moving in and people were in and out doing renovations)  I have the i have the cd800 login and password but that does not help, i also can provide the mac address and what ever else is needed  to help resetting my username/password would be great! thanks in advance, Justin

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Re:Deco m5 primus, somhow sticker with username and id fell off the bottom,
2022-04-26 02:05:18

  @mrcujo 

Hi, May I know what username and password you refer to?

If you meant the web UI login username and password, it should be the email for the Deco APP and password of this email.

There is an example of the sticker, and as you can see, there is no default username and password on it.

 

 

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