Archer C6 no wifi/ehternet

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Archer C6 no wifi/ehternet

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Archer C6 no wifi/ehternet
Archer C6 no wifi/ehternet
2022-04-26 11:17:32 - last edited 2022-04-27 08:47:28
Model: Archer C6  
Hardware Version: V3
Firmware Version:

Hi. I have no wifi from the modem and only the power light is on

Reboot seems to make no difference - no lights come one to indicate it is rebooting

I can't get access via an ethernet port

 

and all the wretched tplink pages defaiult to French!!

 

Help please

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Re:Archer C6 no wifi/ehternet
2022-04-26 15:38:50 - last edited 2022-04-27 12:39:31

  @MrGrumpy 

 

Try factory reset the router using its reset button on the back (use a paperclip or a toothpick to press until you hear/feel a click):

After a successfully reset you can re-configure the C6 from scratch.

If it still doesn't work as expected contact your TP-Link local support.

TP-Link website is using a geolocation and according to your public IP address its pages are displayed in the appropriate language.

If it's not displayed in the correct language, according to your region, you could change that by simply modifying the URL like this:

If the URL in your browser is in French: https://www.tp-link.com/fr/support/download/archer-c6/

For English change the URL to: https://www.tp-link.com/en/support/download/archer-c6/

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Re:Archer C6 no wifi/ehternet
2022-04-27 08:46:25

terziyski wrote

  @MrGrumpy 

 

Try factory reset the router using its reset button on the back (use a paperclip or a toothpick to press until you hear/feel a click):

After a successfully reset you can re-configure the C6 from scratch.

If it still doesn't work as expected contact your TP-Link local support.

TP-Link website is using a geolocation and according to your public IP address its pages are displayed in the appropriate language.

If it's not displayed in the correct language, according to your region, you could change that by simply modifying the URL like this:

If the URL in your browser is in French: https://www.tp-link.com/fr/support/download/archer-c6/

For English change the URL to: https://www.tp-link.com/en/support/download/archer-c6/

  @terziyski Tried that repeatedly, can't contact local support becuase it keeps going to France! I have now returned the item

The French thing is bizarre as i get taken there from teh UK help site. UK based and using a VPN in the UK, all do the same

 

 

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