Deco M4 issues after firmware upgrade
I have three M4 Decos that were working fine, last week i saw a firmware upgrade in the app so i did it now the firmware is 1.5.4 Build 20220113 Rel. 38349 and the nightmare started:
- wifi drops constantly like every couple minutes
- sometimes even wired internet stops for anything from second to minutes
- network optimization said that wifi is congested then it optimized it but problems started again after some time
I have tried to restart all the Decos it did not change anything.
Is there a way to revert to previous firmware? or any other way to fix this nightmare
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Thanks for the feedback.
It could be reverted back to the previous 1.5.x version(not below 1.5.0) via web UI manually.
But since 1.5.4 is the latest version, I wish you could wait for a while and help me get some information first:
1. Will you see any Deco turn red when the internet is disconnected?
2. Please save the system log when the internet is disconnected before a restart.
Best regards.
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The deco i'm near by in the office is red when I went upstairs to see the main deco it was yellow by the time I got there.
How do I upload the file? the option in the post says failed to upload.
below the log file via google drive for a disconnection event that happened around 10 minutes ago
https://drive.google.com/file/d/10peBAfkQWBiBDmhrYGL4E0pPmoRZHkhx/view?usp=sharing
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@David-TP
i'm having the same issue, but when i try to downgrade the firmware version.
i get the following message on the attachment.
Need your help to make this solution work, i Spent a lot because i have a big house that actually never had the internet working well.
As you can see in the picture bellow my deco network works with 2 Deco M4 and a third one deco E4:
I'm trying to downgrade from the version in the pciture above to both version bellow:
- M4R 2.0_en_1.5.4 Build 20220113 Rel. 38349
- M4R 2.0_1.5.2 Build 20210916 Rel. 56193
If you need any more information to help let me know.
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Welcome to the community.
I see your Deco M4 is on V3 and 1.5.1 is the latest official firmware.
1.5.4 is for Deco M4 V1+V2 and your case might be a little different.
Would it be possible to start a new thread here with more details about your current issue with Deco M4 v3?
Thank you very much.
Best regards.
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My issue was fixed by downgrading to 1.5.2 firmware, all works fine now after the downgrade.
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@Vesparion I had the same problem with the latest firmware (with v2 Decos). Rolling bact to 1.5.2 Build 20210916 Rel. 56193 was the solution.
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Helpful: 3
Views: 1517
Replies: 8