Deco X20 iCloud sync problems

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco X20 iCloud sync problems

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X20 iCloud sync problems
Deco X20 iCloud sync problems
2022-05-16 11:22:34 - last edited 2022-05-20 08:10:15
Model: Deco X20  
Hardware Version: V2
Firmware Version: 1.1.3 Build 20211103 Rel. 32888

Hi! It's appeared that my iCloud sync (photos, backup, etc.) on iPhone, iMac, Macbook doesn't work when I connected to Wi-Fi and it works only via 3G/LTE.
I tried port forwarding and it didn't work. PLEASE HELP!!!

  2      
  2      
#1
Options
1 Accepted Solution
Re:Deco X20 iCloud sync problems-Solution
2022-05-17 08:48:57 - last edited 2022-05-20 08:10:15

  @David-TP hi! It appeared that problem was from my provider's end. After I ordered dedicated IP everything was solved!

Recommended Solution
  2  
  2  
#3
Options
2 Reply
Re:Deco X20 iCloud sync problems
2022-05-17 06:21:02

  @SergeyDorosh 

Welcome to the community.

Have you had this issue just after installing Deco X20?

Do any of your Apple devices support Ethernet connection so that they could connect directly to the ISP modem to test whether iCloud service worked fine?

And have you set up any parental control profiles for the Apple devices?

Thank you very much.

Best regards.

--------------------------

Deco X50-PoE is ready for your advice. Please spare a moment and help us complete the following survey.

Deco X50-POE Survey

  0  
  0  
#2
Options
Re:Deco X20 iCloud sync problems-Solution
2022-05-17 08:48:57 - last edited 2022-05-20 08:10:15

  @David-TP hi! It appeared that problem was from my provider's end. After I ordered dedicated IP everything was solved!

Recommended Solution
  2  
  2  
#3
Options