tp-link _A87A tp-link_A574 error when setting up connect cat 5e
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Having trouble with these two devices, tp-link _A87A tp-link_A574. When I do the quick
install at the end I'm getting a message saying use a cat 5e/6/7/8 ethernet cable
in the wan port, I did use a cat 5e but just got a cat 8
and I'm still getting the same message, this is from the app.
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Thanks for getting back. I would suggest determining if the issue is caused by the modem router or the wireless router first. Please disconnect the wireless router tp-link_A574 from the tp-link _A87A first, and connect your computer directly to the tp-link _A87A to confirm if the internet connection is stable on that.
If the internet is stable on the tp-link _A87A, then please try configuring the tp-link_A574 to AP mode as follows to monitor the connectivity:
How to configure the TP-Link wireless router as Access Point?
If the tp-link _A87A network is not stable, I would suggest contacting BT to check and ensure the internet is stable from them.
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Hello @Bruce23
It seems you got two TP-Link routers, what are their models? Is it a modem and a router? What if you ignore this error message, are you able to connect to the internet?
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Thanks for getting back. I would suggest determining if the issue is caused by the modem router or the wireless router first. Please disconnect the wireless router tp-link_A574 from the tp-link _A87A first, and connect your computer directly to the tp-link _A87A to confirm if the internet connection is stable on that.
If the internet is stable on the tp-link _A87A, then please try configuring the tp-link_A574 to AP mode as follows to monitor the connectivity:
How to configure the TP-Link wireless router as Access Point?
If the tp-link _A87A network is not stable, I would suggest contacting BT to check and ensure the internet is stable from them.
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@Bruce23 Its still not good, when using facrbook or Instagram its like I don't have a proper connection to them as it takes a lot longer to load?
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