インターネット接続ができない

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インターネット接続ができない

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
インターネット接続ができない
インターネット接続ができない
2022-05-27 21:37:31 - last edited 2022-05-30 09:23:04
Model: Archer C6  
Hardware Version: V2
Firmware Version:

特になし

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Re:インターネット接続ができない-Solution
2022-05-30 09:22:58 - last edited 2022-05-30 09:23:04

Hello @ruku 

 

Thank you for posting on the TP-Link Community.

 

Do you have internet access when connecting to the ISP modem? If yes, please follow the troubleshooting guide below to make the router connect to the internet:

What should I do if I cannot access the internet through Wi-Fi router?

 

If no or you haven't tried this, please confirm this first as we can verify if there is any restriction or limitation on your line. If there is no internet access on the computer when the ISP modem/router is connected directly, there might be restrictions on your line and it is suggested to contact your ISP to release any binding. 

 

BTW, who is your ISP?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:インターネット接続ができない-Solution
2022-05-30 09:22:58 - last edited 2022-05-30 09:23:04

Hello @ruku 

 

Thank you for posting on the TP-Link Community.

 

Do you have internet access when connecting to the ISP modem? If yes, please follow the troubleshooting guide below to make the router connect to the internet:

What should I do if I cannot access the internet through Wi-Fi router?

 

If no or you haven't tried this, please confirm this first as we can verify if there is any restriction or limitation on your line. If there is no internet access on the computer when the ISP modem/router is connected directly, there might be restrictions on your line and it is suggested to contact your ISP to release any binding. 

 

BTW, who is your ISP?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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