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Unable to access tplinkdns.com via Deco e4

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Unable to access tplinkdns.com via Deco e4

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

EricLims

2022-06-01 11:18:27

Posts: 1

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2022-06-01

Unable to access tplinkdns.com via Deco e4

2022-06-01 11:18:27

Model: Deco E4

Hardware Version: V20

Firmware Version: 1.5.4

Hi there,

I have been trying to set up CCTV access to my TP Link Tapo Camera C100 which is on a network connected via Deco E4. DDNS service has been activated via app and also port forwarding done accordingly. I can also verify that my current I.P. from the ISP is a Public IP and the same same is shown by Deco. Recent check has revealed that nameservers of tplinkdns.com seems to down also.

Please advise and rectify.

Many thanks,

Eric

1 Reply

David-TP

2022-06-02 07:06:36

Posts: 12429

Helpful: 1715

Solutions: 1196

Stories: 9

Registered: 2020-04-14

Re:Unable to access tplinkdns.com via Deco e4

2022-06-02 07:06:36

@EricLims

Hi, welcome to the community.

May I know how you found out our DNS server might be crashed?

I do remember the "Ignore ping from WAN" under Deco APP>More>Advanced>IPV4 is enabled by default on the Deco and if you tend to ping the WAN IP and domain name, you will see a constant "time out".

Thank you very much.

Best regards.

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Unable to access tplinkdns.com via Deco e4

Unable to access tplinkdns.com via Deco e4

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