Deco X20 speed not exceeding 40mbps

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Deco X20 speed not exceeding 40mbps

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Deco X20 speed not exceeding 40mbps
Deco X20 speed not exceeding 40mbps
2022-06-10 14:58:29 - last edited 3 weeks ago
Tags: #speed_issues
Model: Deco X20  
Hardware Version: V1
Firmware Version: 1.0.2 Build 20220401 Rel. 63997

Im in India and using Airtel. 

 

From my Airtel modem, using a lan CAT7 cable, i had connected to Deco X20. Th max speed i get is 40mbps. not sure what i am missing.

 

Same port i had connected to my laptop and i get 250mbps.

 

Airtel modem is a zte and not wifi 6 enabled.

 

appreciate help.

 

thanks in advance

Phanish

 

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Re:Deco X20 speed not exceeding 40mbps
2022-06-14 05:57:11

  @Phanish 

Hi, welcome to the community.

Were you still troubled by the slow speed on Deco X20?

If yes, could you please help me check the following information:

1."The max speed I get is 40mbps", Do you test the speed via 5ghz from main Deco, or via Ethernet connection?

--please also check the link speed on the tested device:

 

2. Please check the Qos settings under Homeshield and make sure it is disabled or set to be 1000/1000 m/s download and upload.

3. Turn off the UPNP feature and SIP ALG feature in Deco APP>>>MORE>>>Advanced menu.

By the way, May I know the model number of your ZTE modem?

 

Thank you very much.

Best regards.

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