Home

Forums

Stories

Knowledge Base

Home Network Community > Deco > Main Deco is not listing wired connections

< Deco

Main Deco is not listing wired connections

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Main Deco is not listing wired connections

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

HerbieK

2022-06-21 04:05:32

Posts: 5

Helpful: 3

Solutions: 0

Stories: 0

Registered: 2022-06-21

Main Deco is not listing wired connections

2022-06-21 04:05:32

Model: Deco X60

Hardware Version:

Firmware Version: 3.0

I recently installed a Deco X60 3-pack. All was fine for two days, then I began having problems. All appears to be connected properly, but then I could not see the status of the clients that are wired to the TP-link switch that is connected to the main deco. They seem to be working, but do not appear on the Deco app anywhere.

I thought about changing the main deco with one of the satellites , but did not know how to do that.

Any ideas or suggestions?

Thanks

3 Reply

David-TP

2022-06-22 08:08:44

Posts: 11762

Helpful: 1602

Solutions: 1028

Stories: 9

Registered: 2020-04-14

Re:Main Deco is not listing wired connections

2022-06-22 08:08:44

@HerbieK

Welcome to the community.

You could refer to this link to change a different Deco as the main Deco: How to Setup the Satellite Deco to be the Main Deco?

By the way, have you set up any static IP addresses on these wired clients?

What are these wired devices?

If you log into the web UI of the main Deco, will you see these devices on the web interface?-How to log into the web-based interface of my Deco?

Thank you very much.

Best regards.

--------------------------

Deco X50-PoE is ready for your advice. If you are interested, please help us complete the following survey.

Deco X50-POE Survey

Deco Monthly Recap- Check What's Currently Going on With Deco Deco X50/X55_V1_1.6.0 Open for Test! Try to leave a Message if urgent help is required.

HerbieK

LV1

2022-06-24 06:54:54 - last edited 2022-06-24 06:55:44

Posts: 5

Helpful: 3

Solutions: 0

Stories: 0

Registered: 2022-06-21

Re:Main Deco is not listing wired connections

2022-06-24 06:54:54 - last edited 2022-06-24 06:55:44

Thanks for the welcome. I did as you suggested and switched the main deco. I also logged into the web UI.

It still showed only the one wired connection on the satellite deco. Perhaps it is because I have wired the network as such: Modem> Main Deco> TP-Link 8-port switch> 2 Satellite Decos & 5 other wired devices (inc. my laptop).

Does the presence of the switch mask the connections?

DarthSonic

LV2

2022-06-24 06:57:25

Posts: 23

Helpful: 25

Solutions: 2

Stories: 0

Registered: 2021-04-30

Re:Main Deco is not listing wired connections

2022-06-24 06:57:25

@David-TP

Same problem for me. Deco App is not showing any LAN device

After plugin ethernet port on and out or restarting for few minutes all is fine, then devices disappear again. Also some devices shown have wrong IP reported, even they have a static IP set in Deco App.

HerbieK

2022-06-21 04:05:32

Posts: 5

Helpful: 3

Solutions: 0

Stories: 0

Registered: 2022-06-21

Information

Helpful: 0

Replies: 3

Main Deco is not listing wired connections

Main Deco is not listing wired connections

Information

Voters 0

Tags