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Archer AX55 / AX3000 TimeMachine woes

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Archer AX55 / AX3000 TimeMachine woes

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer AX55 / AX3000 TimeMachine woes
Archer AX55 / AX3000 TimeMachine woes
2022-06-21 19:48:36 - last edited 2022-06-23 09:41:19
Tags: #Time Machine
Model: Archer AX55  
Hardware Version: V1
Firmware Version: 1.1.0 Build 20220428 rel.64552(4341)

Anyone have TimeMachine working properly with this router?

 

I managed to get mine to work for about 3 weeks until it lost connection one day and now it won't backup.

 

I tried to rebooting the router and my mac. Deleted and and re-added timemachine setting, USB settings in the router, and even formatted my drive but all I ever get is a message saying it's preparing the backup and then it just stops. Nothing wrong with the USB external drive from what I can tell, although it is only USB 2.0 it worked at one point so I don't get why it would just stop working.

 

Thanks

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#1
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Re:Archer AX55 / AX3000 TimeMachine woes
2022-06-22 02:05:19

Hello @Pwal 

 

Thank you for reaching out to us and welcome to the TP-Link community.

 

Please go through all the configuration steps by following this FAQ one more time to check if Time Machine will work:

How to use Time Machine function on TP-Link routers

 

If it still fails, please provide us with the below information:

1. What is the brand and model of the USB device that is attached to the AX55?

2. How about the capacity and format type of the USB device?

 

I would also suggest you try the suggestion provided by MosLim (#9) in the following link:

https://community.tp-link.com/us/home/forum/topic/210818?replyId=519678

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Archer AX55 / AX3000 TimeMachine woes
2022-06-23 02:03:42
I tried everything again including Moslim formatting the drive as Apple Journaled Extended. I don't understand how I had it working for 2 weeks. Maybe an update broke it. This time around Time Machine connected and went to start the backup but then I got a popup on the screen "The File server Archer_AX55" is shutting down. Then in the router the usb drive is gone and only rebooting will bring it back: It's a Western Digital 2TB MyPassport Ultra: Free: 2 TB (1,999,288,582,144 bytes) Capacity: 2 TB (2,000,364,240,896 bytes) Mount Point: /Volumes/timemachine File System: Journaled HFS+ Writable: Yes Ignore Ownership: Yes BSD Name: disk4s1 Volume UUID: 44C2D19E-434E-321D-ADF5-C57A061FDA45 Physical Drive: Device Name: My Passport 0820 Media Name: WD My Passport 0820 Media Protocol: USB Internal: No Partition Map Type: MBR (Master Boot Record)
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#3
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Re:Archer AX55 / AX3000 TimeMachine woes
2022-06-23 02:06:21

  @Pwal Also when I check the drive it has started to write to it. There is a .sparesbundle but it's only 189.6 MB

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#4
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Re:Archer AX55 / AX3000 TimeMachine woes
2022-06-23 03:36:27

@Pwal 

 

Thank you very much for all the detailed information.

 

If that is possible, I would suggest you try another USB or HDD with the Time Machine on the AX55 to determine if that happens to work.


To assist and figure it out efficiently, I would like to forward your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#5
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Re:Archer AX55 / AX3000 TimeMachine woes
2022-06-23 04:39:16
Thanks. I'll try a USB key but I don't have another HD unforunately
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#6
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Views: 523

Replies: 5

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