AX 11000 is blocking printer again with 2022 firmware

AX 11000 is blocking printer again with 2022 firmware
AX 11000 is blocking printer again with 2022 firmware
2022-06-29 08:00:09 - last edited 2022-06-29 17:15:48
Hardware Version: V1
Firmware Version: 1.3.0 Build 20220221 rel.50072(5553)

It is an old issue.  AX 11000 blocking the printer. Able to ping the brother printer (set in Static IP) but the printer never shows up in the clients list and it is unable able to print over the router. 

 

Tried to follow previous thread however the solution to previous thread is no longer valid. 

 

Link to the old issue: https://community.tp-link.com/en/home/forum/topic/240274?page=3

 

The router prevents me from upgrade with the solution Beta firmware . 

 

 

 

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2 Accepted Solutions
Re:AX 11000 is blocking printer again with 2022 firmware-Solution
2022-06-29 12:27:09 - last edited 2022-06-29 17:15:48

Hello @killeyzib 

 

Thank you for reaching out to us and welcome to the TP-Link community.

 

I have just updated the topic you linked to and confirmed that the previous issue has been fixed already, can you please provide more details about the issue you are experiencing now?

1. Check and ensure both the computer and the printer are connected to the AX11000 directly, no other router or extender. 

2. Verify if the printer obtains an IP address successfully from the router and shows up successfully in the router's client list. If it does show up in the client list, please try to ping the printer's IP address from the computer that you want to print, then show us the result.

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Re:AX 11000 is blocking printer again with 2022 firmware-Solution
2022-06-29 16:54:29 - last edited 2022-06-30 02:48:15

Hi  @Kevin_Z , 

      Thank you for the swift response. It is great experience!

      I tried the printer today (Brother MFC-9340CDW) with the AX 11000 router. 

      I confirmed that it is not the firmware issue of the AX 11000 router. 

      I reinstalled the Brother printer's software and driver and configured it through a USB cable. It automatically set its static IP address as 192.168.0.219. 

      Eventhough I did not see it appears in the client list with the correct IP. But this printer is now working fine and can be used by the PCs connected to the router through wifi. 

 

      Everything works now with the most updated firmware (1.3.0 Build 20220221 rel.50072(5553)). 

 

      

 

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Re:AX 11000 is blocking printer again with 2022 firmware-Solution
2022-06-29 12:27:09 - last edited 2022-06-29 17:15:48

Hello @killeyzib 

 

Thank you for reaching out to us and welcome to the TP-Link community.

 

I have just updated the topic you linked to and confirmed that the previous issue has been fixed already, can you please provide more details about the issue you are experiencing now?

1. Check and ensure both the computer and the printer are connected to the AX11000 directly, no other router or extender. 

2. Verify if the printer obtains an IP address successfully from the router and shows up successfully in the router's client list. If it does show up in the client list, please try to ping the printer's IP address from the computer that you want to print, then show us the result.

Recommended Solution
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#2
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Re:AX 11000 is blocking printer again with 2022 firmware-Solution
2022-06-29 16:54:29 - last edited 2022-06-30 02:48:15

Hi  @Kevin_Z , 

      Thank you for the swift response. It is great experience!

      I tried the printer today (Brother MFC-9340CDW) with the AX 11000 router. 

      I confirmed that it is not the firmware issue of the AX 11000 router. 

      I reinstalled the Brother printer's software and driver and configured it through a USB cable. It automatically set its static IP address as 192.168.0.219. 

      Eventhough I did not see it appears in the client list with the correct IP. But this printer is now working fine and can be used by the PCs connected to the router through wifi. 

 

      Everything works now with the most updated firmware (1.3.0 Build 20220221 rel.50072(5553)). 

 

      

 

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Re:AX 11000 is blocking printer again with 2022 firmware
2022-06-30 02:48:09

@killeyzib 

Brilliant, good job.yes Glad to hear you got it resolved by reinstalling the printer software and driver.

 

I'm going to mark your reply as the “Recommended Solution” to close this topic so others can also benefit from the solution.

 

 

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