Internet light

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Internet light

2022-07-06 05:50:34

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2022-07-06

Internet light

2022-07-06 05:50:34

Model: Archer AX50

Hardware Version: V1

Firmware Version: 6

I have plugged in all of the cables and all the lights are green except for internet

1 Reply

2022-07-07 01:50:22

Posts: 22801

Helpful: 6025

Solutions: 2699

Stories: 21

Registered: 2018-12-24

Re:Internet light

2022-07-07 01:50:22

Hello @Qin

Go through the troubleshooting guide below to connect the router to the internet:

If the issue persists, please reply with the answers to the questions below:

1. Who is your ISP? Do you still have internet access if you connect the computer directly to the ISP modem?

2. Are the LEDs on the Archer AX50 showing up correctly as per the user guide, especially the internet LED?

3. Try to reset the Archer AX50 to factory defaults and reconfigure it to check if it can connect to the internet.

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