connected but no internet when multiple device connected to router
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Hi
I have this problem since the beginning, so when I have connected my router to multiple device, it's starting to get RTO, and no internet connection, even when the status was connected to the internet. I tried to reboot and wont help, I tried to do factory reset it did help but when I starting to connecting with multiple devices, it start to get no internet again, I'm connected through WiFi btw.
I tried to change the DNS but it like no effect at all, because when I see in internet status page, I see that the primary DNS still using default one from SIM provider. Oh yaa I'm using Telkomsel (Indonesia SIM provider)
another thing that I notice is when I using VPN, the connection is normal. So using VPN helps but it wont really because my connection is a bit unstable when using VPN, and also some of my device didn't have VPN feature
is there any solution for this? maybe framework update?
it will really helpfull
Best Regards,
Dridsss
Hi @Sunshine
Thanks for the reply
I tried to ask my ISP Provider today but seems like it really hard to get expected response from my ISP. My ISP Just confirm that my connection is normal and package is active, that the only information I got for now.
I followed this post https://community.tp-link.com/en/home/forum/topic/234510 and realize that if I switch into 3G only, then my connection is fine with multiple device connected at the same time. I tried to do some scenario like switching to 4g Only and connect with 4 devices (2 laptop, 2 android phone) and it's look like only 1 device that have internet connection at the same time when I'm using 4g Only. Sometimes my laptop, sometimes my smartphone.
Tried to look at system log, I see that looks like everything is normal I guess? I'm not sure either.
after do some testing with 4g only, switching back to 3g makes all internet connection working normal again.
Haven't tried to use another SIM Card but will try to switch to another SIM Provider
This is sc I took from status page
My signal sometimes go from 25% to 75%
This is my log file (don't know why, I can't upload file in this reply)
I'll keep you update when I have test with another SIM Card
Thanks
Regards,
Drid