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App says Deco AC1200 are having connection issues

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App says Deco AC1200 are having connection issues

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Ola136

2022-07-26 13:27:34 - last edited 2022-07-27 07:08:11

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Registered: 2022-07-26

App says Deco AC1200 are having connection issues

2022-07-26 13:27:34 - last edited 2022-07-27 07:08:11

Model: Deco M4

Hardware Version:

Firmware Version:

App says Deco AC1200 are having connection issues.

Have a 3 pack Deco AC1200.

Main seems to be working.

Deco app says 2 others are not connected or have connecting issues. One is sometimes red light, others not.

Wifi is still working.

Restart via app is not working.

How to solve issue?

1 Reply

David-TP

2022-07-27 11:29:30

Posts: 12361

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Registered: 2020-04-14

Re:App says Deco AC1200 are having connection issues

2022-07-27 11:29:30

@Ola136

Thanks for the update.

Were you trying to say that satellite Deco units showed offline on the Deco APP with LED red or white light, but they are actually working and the wifi has internet service?

I see you are on 1.4.3 firmware and now the latest firmware version is 1.5.4 for Deco M4-v2.

Could you please refer to this link to update the latest 1.5.4 version first: Deco M4 1.5.4

How to update the firmware:How to Update the Firmware of Deco

Wait for your reply.

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

App says Deco AC1200 are having connection issues

App says Deco AC1200 are having connection issues

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