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Can't log into discord and fortnite

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Can't log into discord and fortnite

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Moshe1976

2022-07-31 19:54:58

Posts: 2

Helpful: 2

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Registered: 2022-07-31

Can't log into discord and fortnite

2022-07-31 19:54:58

Model: Deco X60

Hardware Version:

Firmware Version:

Hi,

We have a deco x60 setup in the computer room.

The internet is working properly, however, discord voice can't be reached and fortnite l acnt log to servers.

When we try running those apps through other wifi network, there is no ock and things are working fine.

There are no parental limitations or firewall stuff that we know of.

Fresh formated.

Any ideas?

3 Reply

David-TP

2022-08-02 12:02:57

Posts: 12318

Helpful: 1701

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Registered: 2020-04-14

Re:Can't log into discord and fortnite

2022-08-02 12:02:57

@Moshe1976

Hi,

Have you tried to turn off the Antivirus under HomeCare to have a look?

Please also refer to this link to add the Fortnite server domains into the whitelist:

https://www.tp-link.com/en/support/faq/2302/

Wait for your reply.

Thank you very much.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

Moshe1976

LV1

2022-08-02 13:53:20

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Registered: 2022-07-31

Re:Can't log into discord and fortnite

2022-08-02 13:53:20

Hi @David-TP
Yes, the antivirus is turned off... :-(

David-TP

2022-08-04 07:35:41

Posts: 12318

Helpful: 1701

Solutions: 1084

Stories: 9

Registered: 2020-04-14

Re:Can't log into discord and fortnite

2022-08-04 07:35:41

@Moshe1976

Thanks for the update.

In this way, please refer to this link to change the WAN DNS server to 8.8.8.8/8.8.4.4：

How to change DNS server settings on my Deco

If it is still the same, could you please help me run the following test:

1. Unplug the Deco from ISP modem.

2. Connect the PC via Ethernet cable to the ISP modem directly and check whether you are able to log into discord voice and Fortnite.

Wait for your reply.

Best regards.

Can't log into discord and fortnite

Can't log into discord and fortnite

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