M5 deco switching itself off since new update

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M5 deco switching itself off since new update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
M5 deco switching itself off since new update
M5 deco switching itself off since new update
2022-08-17 17:13:24
Model: Deco M5  
Hardware Version: V3
Firmware Version: 1.6

hello, 

 

please can you help me, i was promted to updage the firewre on mt three m5 deco devies, since the upgrade the devices decived to reboot ramdom rimes duting the day, the outage can be for 2 minites then its back in line again.  please can you help

 

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Re:M5 deco switching itself off since new update
2022-08-18 06:26:50

  @Hiteshp4tel 

Hi, Welcome to the community.

Were you trying to say after updating to 1.6.0, Deco M5 starts randomly rebooting itself during the day?

How often will it restart within one day and would it be possible to record a video clip of the LED change during the reboot?

And did all 3*M5 have the same issue or just the main unit?

Please also refer to the private message and install the beta firmware to see whether it helped or not.

 

Thank you very much.

Wait for your reply.

Best regards.

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