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TPLink AX73 - USB3 drive keeps disconnecting

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TPLink AX73 - USB3 drive keeps disconnecting

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TPLink AX73 - USB3 drive keeps disconnecting
TPLink AX73 - USB3 drive keeps disconnecting
2022-08-19 07:21:21 - last edited 2022-08-23 08:08:51
Model: Archer AX73  
Hardware Version: V2
Firmware Version: 1.0.2 Build 20220524 rel.51659(4555)

Hello,

 

I have a 1TB Samsung SSD connected via USB3.0 port.

SSD's, by default consume less power compared to normal hard-drives, so I would think power source would not be a problem.

 

Tried also deactivating Media Sharing & also the Secure Sharing options. Same result.

 

Some sample of logs below (there are like hundreds of below lines):

2022-08-19 10:12:01 Led Controller INFO [1577] Start to run USB3_ON

2022-08-19 10:11:59 Led Controller INFO [1577] Start to run USB3_ON

2022-08-19 10:11:56 Led Controller INFO [1577] Start to run USB3_ON

2022-08-19 10:11:52 Led Controller INFO [1577] Start to run USB3_ON

2022-08-19 10:11:49 Led Controller INFO [1577] Start to run USB3_ON

2022-08-19 10:11:47 Led Controller INFO [1577] Start to run USB3_OFF

2022-08-19 10:11:46 Led Controller INFO [1577] Start to run USB3_OFF

2022-08-19 10:11:45 Led Controller INFO [1577] Start to run USB3_OFF

2022-08-19 10:11:44 Led Controller INFO [1577] Start to run USB3_OFF

2022-08-19 10:11:43 Led Controller INFO [1577] Start to run USB3_OFF

2022-08-19 10:11:42 Led Controller INFO [1577] Start to run USB3_ON

2022-08-19 10:11:40 Led Controller INFO [1577] Start to run USB3_ON

 

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1 Accepted Solution
Re:TPLink AX73 - USB3 drive keeps disconnecting-Solution
2022-08-23 07:39:41 - last edited 2022-08-23 08:08:51

  @Kevin_Z 

 

hey team,

 

the drive physical size is: SSD 2.5''; formatted as NTFS.

 

So I discovered the problem. I was keeping my drive, right on top of the router, and I read on another thread about USB vs 2.4GHz WiFi which are operating around same frequency therefore conflicting with each other.

 

After I placed the drive below the router (about 20cm) everything is fine.

 

thanks

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Re:TPLink AX73 - USB3 drive keeps disconnecting
2022-08-23 06:39:46

@mihaidumitru 

 

What do you mean the USB drive keeps disconnecting? Does it keep showing unrecognized by the router? If that's the case, how did you recover the USB connection? Do you need to unplug it from the router or reboot the router to get the USB connection back?

 

What is the format of the USB drive? Please try to format it into NTFS or FAT32, then determine if it will make a difference.

 

Do you have any other USB drive can be used to do a comparison test? Does it work well? 

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:TPLink AX73 - USB3 drive keeps disconnecting-Solution
2022-08-23 07:39:41 - last edited 2022-08-23 08:08:51

  @Kevin_Z 

 

hey team,

 

the drive physical size is: SSD 2.5''; formatted as NTFS.

 

So I discovered the problem. I was keeping my drive, right on top of the router, and I read on another thread about USB vs 2.4GHz WiFi which are operating around same frequency therefore conflicting with each other.

 

After I placed the drive below the router (about 20cm) everything is fine.

 

thanks

Recommended Solution
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  3  
#3
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Re:TPLink AX73 - USB3 drive keeps disconnecting
2022-08-23 08:08:43

@mihaidumitru 

Thank you very much for sharing the great finding and it's great to hear that the issue gets resolved by relocating the USB drive and moving it further away from the router.yes

 

I'm going to mark your above reply as the "Recommended Solution" so others can benefit from it.

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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