Unstable internet connection with the AX1500 Wi-Fi 6 Router
Hello, I have issues with the router in question:
I own the device for over 8 months and I had problems with the connection most of the time.
I definitely was fine with my previous router, although it was not with gigabit speeds.
My network setup is with GPON > Router > another router and devices with cables and wireless.
The problems in short:
When I use my PC (connected with Ethernet) , it seems that the internet connectivity issue is only with it (the PC)...
When downloading torrents for example, the connection can vary from let's say 5 up to 40 MB/s ... maybe this is not an issue with the router, I don't know, but my connection randomly drops, I have Internet Connection Monitor installed on my Chrome browser and it show the following:
I will attach more stats:
Log Date and time Status 01.09.2022 17:01:30 Online 01.09.2022 17:01:30 No internet connection. Wi-Fi/Ethernet OK 28.08.2022 17:01:28 Online 28.08.2022 17:01:26 No internet connection. Wi-Fi/Ethernet OK 24.08.2022 17:01:30 Online 24.08.2022 17:01:30 No internet connection. Wi-Fi/Ethernet OK 22.08.2022 17:01:33 Online 22.08.2022 17:01:33 No internet connection. Wi-Fi/Ethernet OK 19.08.2022 17:01:35 Online 19.08.2022 17:01:35 No internet connection. Wi-Fi/Ethernet OK 17.08.2022 17:01:31 Online 17.08.2022 17:01:31 No internet connection. Wi-Fi/Ethernet OK 06.08.2022 0:08:03 Online 06.08.2022 0:01:13 No internet connection 06.08.2022 0:01:12 No internet connection. Wi-Fi/Ethernet OK 28.07.2022 11:01:30 Online 28.07.2022 11:01:30 No internet connection. Wi-Fi/Ethernet OK 12.07.2022 17:01:33 Online 12.07.2022 17:01:32 No internet connection. Wi-Fi/Ethernet OK 07.07.2022 17:01:31 Online 07.07.2022 17:01:30 No internet connection. Wi-Fi/Ethernet OK 06.07.2022 23:01:31 Online 06.07.2022 23:01:28 No internet connection. Wi-Fi/Ethernet OK 06.07.2022 17:01:29 Online 06.07.2022 17:01:29 No internet connection. Wi-Fi/Ethernet OK 04.07.2022 17:16:56 No internet connection 24.06.2022 16:47:33 Online 24.06.2022 16:47:30 No internet connection. Wi-Fi/Ethernet OK 17.06.2022 18:16:33 Online 17.06.2022 18:15:13 No internet connection 17.06.2022 18:15:12 No internet connection. Wi-Fi/Ethernet OK 15.06.2022 17:01:30 Online 15.06.2022 17:01:30 No internet connection. Wi-Fi/Ethernet OK 14.06.2022 22:26:40 Online 14.06.2022 22:26:35 No internet connection 14.06.2022 22:26:12 Online 14.06.2022 22:26:08 No internet connection 07.06.2022 18:17:33 Online 07.06.2022 18:14:45 No internet connection 07.06.2022 18:14:33 No internet connection. Wi-Fi/Ethernet OK 06.06.2022 17:01:29 Online 06.06.2022 17:01:28 No internet connection. Wi-Fi/Ethernet OK 04.06.2022 11:01:31 Online 04.06.2022 11:01:29 No internet connection. Wi-Fi/Ethernet OK 01.06.2022 20:41:54 Online 01.06.2022 20:41:50 No internet connection 01.06.2022 17:01:31 Online 01.06.2022 17:01:31 No internet connection. Wi-Fi/Ethernet OK 31.05.2022 17:01:30 Online 31.05.2022 17:01:30 No internet connection. Wi-Fi/Ethernet OK 27.05.2022 17:01:31 Online 27.05.2022 17:01:30 No internet connection. Wi-Fi/Ethernet OK 25.05.2022 21:33:50 Online 25.05.2022 21:33:45 No internet connection 25.05.2022 21:32:03 Online 25.05.2022 21:31:57 No internet connection 25.05.2022 19:21:23 Online 25.05.2022 19:21:17 No internet connection 18.05.2022 17:17:39 Online 18.05.2022 17:17:38 No internet connection. Wi-Fi/Ethernet OK 15.05.2022 23:01:34 Online 15.05.2022 23:01:34 No internet connection. Wi-Fi/Ethernet OK 07.05.2022 17:25:26 Online 07.05.2022 17:25:25 No internet connection. Wi-Fi/Ethernet OK 21.04.2022 19:20:04 Online 21.04.2022 19:18:45 No internet connection 21.04.2022 19:15:43 Online 21.04.2022 19:15:17 No internet connection. Wi-Fi/Ethernet OK 20.04.2022 17:37:20 Online 20.04.2022 17:37:20 No internet connection. Wi-Fi/Ethernet OK 18.04.2022 18:07:05 Online 18.04.2022 18:06:52 No internet connection. Wi-Fi/Ethernet OK 18.04.2022 18:03:34 Online 18.04.2022 18:02:56 No internet connection 18.04.2022 18:02:11 Online 18.04.2022 18:02:06 No internet connection. Wi-Fi/Ethernet OK 18.04.2022 18:01:59 Online 18.04.2022 18:01:56 No internet connection 18.04.2022 18:01:54 No internet connection. Wi-Fi/Ethernet OK 18.04.2022 17:37:33 Online 18.04.2022 17:37:33 No internet connection. Wi-Fi/Ethernet OK 16.04.2022 21:36:27 Online 16.04.2022 21:36:24 No internet connection 15.04.2022 17:37:56 Online 15.04.2022 17:37:56 No internet connection. Wi-Fi/Ethernet OK 12.04.2022 20:35:15 Online 12.04.2022 20:35:13 No internet connection. Wi-Fi/Ethernet OK 12.04.2022 17:38:15 Online 12.04.2022 17:38:15 No internet connection. Wi-Fi/Ethernet OK 09.04.2022 11:39:40 Online 09.04.2022 11:34:04 No internet connection 09.04.2022 11:33:53 No internet connection. Wi-Fi/Ethernet OK 09.04.2022 11:20:36 Online 09.04.2022 11:20:24 No internet connection 09.04.2022 2:53:03 Online 09.04.2022 2:52:49 No internet connection 30.03.2022 16:53:49 Online 30.03.2022 16:53:45 No internet connection. Wi-Fi/Ethernet OK 28.03.2022 21:45:54 Online 28.03.2022 21:45:54 No internet connection. Wi-Fi/Ethernet OK 25.03.2022 20:47:14 Online 25.03.2022 20:44:59 No internet connection 25.03.2022 20:44:56 No internet connection. Wi-Fi/Ethernet OK 25.03.2022 20:30:18 Online 25.03.2022 20:30:15 No internet connection 25.03.2022 17:10:43 Online 25.03.2022 17:10:40 No internet connection 25.03.2022 17:10:18 No internet connection. Wi-Fi/Ethernet OK 21.03.2022 20:13:29 Online 21.03.2022 20:13:18 No internet connection. Wi-Fi/Ethernet OK 16.03.2022 22:52:03 Online 16.03.2022 22:52:03 No internet connection. Wi-Fi/Ethernet OK 09.03.2022 18:39:25 Online 09.03.2022 18:39:25 No internet connection 09.03.2022 18:39:22 Online 09.03.2022 18:39:03 No internet connection. Wi-Fi/Ethernet OK 08.03.2022 20:01:34 Online 08.03.2022 20:01:11 No internet connection. Wi-Fi/Ethernet OK 08.03.2022 19:55:28 Online 08.03.2022 19:55:28 No internet connection 08.03.2022 19:55:04 No internet connection. Wi-Fi/Ethernet OK 08.03.2022 19:53:18 Online 08.03.2022 19:52:52 No internet connection. Wi-Fi/Ethernet OK 08.03.2022 19:47:41 Online 08.03.2022 19:47:13 No internet connection. Wi-Fi/Ethernet OK 08.03.2022 19:46:00 Online 08.03.2022 19:45:40 No internet connection. Wi-Fi/Ethernet OK 08.03.2022 19:42:51 Online 08.03.2022 19:42:25 No internet connection. Wi-Fi/Ethernet OK 08.03.2022 19:40:15 Online 08.03.2022 19:40:07 No internet connection 08.03.2022 19:39:52 No internet connection. Wi-Fi/Ethernet OK 08.03.2022 19:38:27 Online 08.03.2022 19:38:19 No internet connection 08.03.2022 19:38:04 No internet connection. Wi-Fi/Ethernet OK 08.03.2022 19:35:49 Online
#################################################################### # Archer AX1500 System Log # Time = 2022-09-02 17:49:18 # H-Ver = 1.20 ; S-Ver = 1.3.1 Build 20220401 Rel. 57474 # LAN: I = 192.168.0.1 ; M = 255.255.255.0 ; MAC = E8:48:B8:63:99:A8 # WAN: W = dhcp ; I = 46.35.190.186 ; M = 255.255.255.128 ; MAC = 00:19:66:2F:35:C5 # G = 46.35.190.129 ; D1 = 46.35.180.1 ; D2 = 46.35.180.2 # Clients connected: 3 ; WI-FI : 0 #################################################################### 2022-09-02 17:01:44 upnp[5914]: <6> 217504 Service start 2022-09-02 17:01:44 upnp[5914]: <6> 217505 Service stop 2022-09-02 17:01:42 remote-management[5581]: <6> 282505 Service stop 2022-09-02 17:01:36 nat[3745]: <5> 211055 Port trigger created succeeded[trigger-port:19133 trigger-protocol:all ex-port:19133-19133 ex-protocol:all] 2022-09-02 17:01:36 nat[3745]: <7> 211002 Port triggering:trigger match 19133 and trigger relate 19133 2022-09-02 17:01:36 nat[3745]: <5> 211054 Virtual server created succeeded[ex-port:21 ip:192.168.0.118 in-port:21 protocol:all] 2022-09-02 17:01:35 nat[3745]: <5> 211054 Virtual server created succeeded[ex-port:80 ip:192.168.0.118 in-port:80 protocol:all] 2022-09-02 17:01:35 nat[3745]: <5> 211054 Virtual server created succeeded[ex-port:27015 ip:192.168.0.141 in-port:27015 protocol:all] 2022-09-02 17:01:34 nat[3745]: <5> 211054 Virtual server created succeeded[ex-port:27016 ip:192.168.0.141 in-port:27016 protocol:all] 2022-09-02 17:01:34 nat[3745]: <5> 211054 Virtual server created succeeded[ex-port:25565 ip:192.168.0.155 in-port:25565 protocol:all] 2022-09-02 17:01:34 nat[3745]: <5> 211054 Virtual server created succeeded[ex-port:19133 ip:192.168.0.155 in-port:19133 protocol:udp] 2022-09-02 17:01:33 nat[3745]: <5> 211054 Virtual server created succeeded[ex-port:19132 ip:192.168.0.194 in-port:19132 protocol:all] 2022-09-02 17:01:33 nat[3745]: <5> 211054 Virtual server created succeeded[ex-port:8080 ip:192.168.0.118 in-port:8080 protocol:tcp] 2022-09-02 17:01:33 nat[3745]: <5> 211054 Virtual server created succeeded[ex-port:8000 ip:192.168.0.118 in-port:8000 protocol:tcp] 2022-09-02 17:01:30 nat[3745]: <6> 211501 Initialization succeeded 2022-09-02 17:01:30 nat[3745]: <6> 211501 Initialization succeeded 2022-09-02 17:01:28 nat[2598]: <5> 211054 Virtual server created succeeded[ex-port:21 ip:192.168.0.118 in-port:21 protocol:all] 2022-09-02 17:01:27 nat[2598]: <5> 211054 Virtual server created succeeded[ex-port:80 ip:192.168.0.118 in-port:80 protocol:all] 2022-09-02 17:01:27 nat[2598]: <5> 211054 Virtual server created succeeded[ex-port:27015 ip:192.168.0.141 in-port:27015 protocol:all] 2022-09-02 17:01:27 nat[2598]: <5> 211054 Virtual server created succeeded[ex-port:27016 ip:192.168.0.141 in-port:27016 protocol:all] 2022-09-02 17:01:27 nat[2598]: <5> 211054 Virtual server created succeeded[ex-port:25565 ip:192.168.0.155 in-port:25565 protocol:all] 2022-09-02 17:01:27 nat[2598]: <5> 211054 Virtual server created succeeded[ex-port:19133 ip:192.168.0.155 in-port:19133 protocol:udp] 2022-09-02 17:01:27 nat[2598]: <5> 211054 Virtual server created succeeded[ex-port:19132 ip:192.168.0.194 in-port:19132 protocol:all] 2022-09-02 17:01:27 nat[2598]: <5> 211054 Virtual server created succeeded[ex-port:8080 ip:192.168.0.118 in-port:8080 protocol:tcp] 2022-09-02 17:01:27 nat[2598]: <5> 211054 Virtual server created succeeded[ex-port:8000 ip:192.168.0.118 in-port:8000 protocol:tcp] 2022-09-02 17:01:25 nat[2598]: <6> 211501 Initialization succeeded 2022-09-02 17:01:24 nat[2598]: <6> 211501 Initialization succeeded 2022-09-02 11:01:43 upnp[7438]: <6> 217504 Service start 2022-09-02 11:01:43 upnp[7438]: <6> 217505 Service stop 2022-09-02 11:01:41 remote-management[7068]: <6> 282505 Service stop 2022-09-02 11:01:34 nat[5233]: <5> 211055 Port trigger created succeeded[trigger-port:19133 trigger-protocol:all ex-port:19133-19133 ex-protocol:all] 2022-09-02 11:01:34 nat[5233]: <7> 211002 Port triggering:trigger match 19133 and trigger relate 19133 2022-09-02 11:01:34 nat[5233]: <5> 211054 Virtual server created succeeded[ex-port:21 ip:192.168.0.118 in-port:21 protocol:all] 2022-09-02 11:01:33 nat[5233]: <5> 211054 Virtual server created succeeded[ex-port:80 ip:192.168.0.118 in-port:80 protocol:all] 2022-09-02 11:01:33 nat[5233]: <5> 211054 Virtual server created succeeded[ex-port:27015 ip:192.168.0.141 in-port:27015 protocol:all] 2022-09-02 11:01:32 nat[5233]: <5> 211054 Virtual server created succeeded[ex-port:27016 ip:192.168.0.141 in-port:27016 protocol:all] 2022-09-02 11:01:32 nat[5233]: <5> 211054 Virtual server created succeeded[ex-port:25565 ip:192.168.0.155 in-port:25565 protocol:all] 2022-09-02 11:01:32 nat[5233]: <5> 211054 Virtual server created succeeded[ex-port:19133 ip:192.168.0.155 in-port:19133 protocol:udp] 2022-09-02 11:01:31 nat[5233]: <5> 211054 Virtual server created succeeded[ex-port:19132 ip:192.168.0.194 in-port:19132 protocol:all] 2022-09-02 11:01:31 nat[5233]: <5> 211054 Virtual server created succeeded[ex-port:8080 ip:192.168.0.118 in-port:8080 protocol:tcp] 2022-09-02 11:01:31 nat[5233]: <5> 211054 Virtual server created succeeded[ex-port:8000 ip:192.168.0.118 in-port:8000 protocol:tcp] 2022-09-02 11:01:29 nat[5233]: <6> 211501 Initialization succeeded 2022-09-02 11:01:28 nat[5233]: <6> 211501 Initialization succeeded 2022-09-02 11:01:26 nat[4071]: <5> 211054 Virtual server created succeeded[ex-port:21 ip:192.168.0.118 in-port:21 protocol:all] 2022-09-02 11:01:25 nat[4071]: <5> 211054 Virtual server created succeeded[ex-port:80 ip:192.168.0.118 in-port:80 protocol:all] 2022-09-02 11:01:25 nat[4071]: <5> 211054 Virtual server created succeeded[ex-port:27015 ip:192.168.0.141 in-port:27015 protocol:all] 2022-09-02 11:01:25 nat[4071]: <5> 211054 Virtual server created succeeded[ex-port:27016 ip:192.168.0.141 in-port:27016 protocol:all] 2022-09-02 11:01:25 nat[4071]: <5> 211054 Virtual server created succeeded[ex-port:25565 ip:192.168.0.155 in-port:25565 protocol:all] 2022-09-02 11:01:25 nat[4071]: <5> 211054 Virtual server created succeeded[ex-port:19133 ip:192.168.0.155 in-port:19133 protocol:udp] 2022-09-02 11:01:25 nat[4071]: <5> 211054 Virtual server created succeeded[ex-port:19132 ip:192.168.0.194 in-port:19132 protocol:all] 2022-09-02 11:01:25 nat[4071]: <5> 211054 Virtual server created succeeded[ex-port:8080 ip:192.168.0.118 in-port:8080 protocol:tcp] 2022-09-02 11:01:25 nat[4071]: <5> 211054 Virtual server created succeeded[ex-port:8000 ip:192.168.0.118 in-port:8000 protocol:tcp] 2022-09-02 11:01:23 nat[4071]: <6> 211501 Initialization succeeded 2022-09-02 11:01:22 nat[4071]: <6> 211501 Initialization succeeded 2022-09-02 07:00:01 led-controller[926]: <6> 288051 Start to run NIGHT 2022-09-02 05:02:17 led-controller[926]: <6> 288051 Start to run WAN1_ON 2022-09-02 05:02:17 led-controller[926]: <6> 288051 Start to run WAN0_OFF 2022-09-02 05:02:17 led-controller[926]: <6> 288051 Start to run LAN_ON 2022-09-02 05:01:42 led-controller[926]: <6> 288051 Start to run WAN1_ON 2022-09-02 05:01:42 led-controller[926]: <6> 288051 Start to run WAN0_OFF 2022-09-02 05:01:42 led-controller[926]: <6> 288051 Start to run LAN_ON 2022-09-02 05:01:39 upnp[10588]: <6> 217504 Service start 2022-09-02 05:01:39 upnp[10588]: <6> 217505 Service stop 2022-09-02 05:01:37 remote-management[10240]: <6> 282505 Service stop 2022-09-02 05:01:33 time-settings[10030]: <6> 279508 Service restart 2022-09-02 05:01:32 nat[7735]: <6> 211021 IPSEC ALG enabled 2022-09-02 05:01:32 nat[7735]: <6> 211021 L2TP ALG enabled 2022-09-02 05:01:32 nat[7735]: <6> 211021 PPTP ALG enabled 2022-09-02 05:01:32 nat[7735]: <6> 211021 SIP ALG enabled 2022-09-02 05:01:32 nat[7735]: <6> 211021 RTSP ALG enabled 2022-09-02 05:01:32 nat[7735]: <6> 211021 H323 ALG enabled 2022-09-02 05:01:32 nat[7735]: <6> 211021 TFTP ALG enabled 2022-09-02 05:01:32 nat[7735]: <6> 211021 FTP ALG enabled 2022-09-02 05:01:32 nat[7735]: <5> 211055 Port trigger created succeeded[trigger-port:19133 trigger-protocol:all ex-port:19133-19133 ex-protocol:all] 2022-09-02 05:01:32 nat[7735]: <7> 211002 Port triggering:trigger match 19133 and trigger relate 19133 2022-09-02 05:01:31 nat[7735]: <5> 211054 Virtual server created succeeded[ex-port:21 ip:192.168.0.118 in-port:21 protocol:all] 2022-09-02 05:01:30 nat[7735]: <5> 211054 Virtual server created succeeded[ex-port:80 ip:192.168.0.118 in-port:80 protocol:all] 2022-09-02 05:01:30 nat[7735]: <5> 211054 Virtual server created succeeded[ex-port:27015 ip:192.168.0.141 in-port:27015 protocol:all] 2022-09-02 05:01:29 nat[7735]: <5> 211054 Virtual server created succeeded[ex-port:27016 ip:192.168.0.141 in-port:27016 protocol:all] 2022-09-02 05:01:29 nat[7735]: <5> 211054 Virtual server created succeeded[ex-port:25565 ip:192.168.0.155 in-port:25565 protocol:all] 2022-09-02 05:01:29 nat[7735]: <5> 211054 Virtual server created succeeded[ex-port:19133 ip:192.168.0.155 in-port:19133 protocol:udp] 2022-09-02 05:01:28 nat[7735]: <5> 211054 Virtual server created succeeded[ex-port:19132 ip:192.168.0.194 in-port:19132 protocol:all] 2022-09-02 05:01:28 nat[7735]: <5> 211054 Virtual server created succeeded[ex-port:8080 ip:192.168.0.118 in-port:8080 protocol:tcp] 2022-09-02 05:01:28 nat[7735]: <5> 211054 Virtual server created succeeded[ex-port:8000 ip:192.168.0.118 in-port:8000 protocol:tcp] 2022-09-02 05:01:27 led-controller[926]: <6> 288051 Start to run NIGHT 2022-09-02 05:01:26 traffic-stats[6342]: <6> 269001 Clear all stats because time changed 2022-04-01 00:00:51 nat[7735]: <6> 211501 Initialization succeeded 2022-04-01 00:00:50 nat[7735]: <6> 211501 Initialization succeeded 2022-04-01 00:00:45 led-controller[926]: <6> 288051 Start to run WAN1_OFF 2022-04-01 00:00:45 led-controller[926]: <6> 288051 Start to run WAN0_ON 2022-04-01 00:00:45 led-controller[926]: <6> 288051 Start to run LAN_ON 2022-04-01 00:00:43 led-controller[926]: <6> 288051 Start to run STATUS_ON 2022-04-01 00:00:42 qos[7077]: <6> 259504 Service start 2022-04-01 00:00:41 qos[7077]: <6> 259503 Function disabled 2022-04-01 00:00:41 led-controller[926]: <6> 288051 Start to run GENERAL 2022-04-01 00:00:39 traffic-stats[6342]: <6> 269004 stats reset 2022-04-01 00:00:32 traffic-stats[6334]: <6> 269504 Service start 2022-04-01 00:00:30 factory-reset[6175]: <6> 284504 Service start 2022-04-01 00:00:29 parental-control[6006]: <6> 229504 Service start 2022-04-01 00:00:29 parental-control[6006]: <6> 229502 Function enabled 2022-04-01 00:00:28 access-control[5830]: <6> 239504 Service start 2022-04-01 00:00:28 access-control[5830]: <5> 239606 Flush conntrack table succeeded 2022-04-01 00:00:28 access-control[5830]: <6> 239502 Function enabled 2022-04-01 00:00:26 nat[5362]: <7> 211001 Flush conntrack 2022-04-01 00:00:26 nat[5362]: <6> 211502 Function enabled 2022-04-01 00:00:26 nat[5362]: <5> 211051 Create NAT chain succeeded 2022-04-01 00:00:25 nat[5362]: <6> 211501 Initialization succeeded 2022-04-01 00:00:25 nat[5362]: <6> 211501 Initialization succeeded 2022-04-01 00:00:24 basic-security[5115]: <6> 219504 Service start 2022-04-01 00:00:24 basic-security[5115]: <5> 219606 Flush conntrack table succeeded 2022-04-01 00:00:23 firewall[3782]: <6> 209504 Service start 2022-04-01 00:00:21 imb[4509]: <6> 218507 Daemon connection succeeded 2022-04-01 00:00:21 imb[4509]: <6> 218012 ARP Binding disabled 2022-04-01 00:00:21 imb[4509]: <6> 218506 Config interface initialization succeeded 2022-04-01 00:00:21 imb[4509]: <6> 218501 Initialization succeeded 2022-04-01 00:00:20 upnp[4419]: <6> 217504 Service start 2022-04-01 00:00:20 upnp[4419]: <6> 217505 Service stop 2022-04-01 00:00:18 remote-management[3995]: <6> 282505 Service stop 2022-04-01 00:00:17 led-controller[926]: <6> 288051 Start to run WIFI2G_ON 2022-04-01 00:00:17 led-controller[926]: <6> 288051 Start to run WIFI5G_ON 2022-04-01 00:00:00 time-settings[955]: <6> 279504 Service start 1970-01-01 00:00:08 led-controller[926]: <6> 288504 Service start
Wi-Fi is working fine.
Also, when I try to access the local management page through the 192.168.x.x address through my main PC firstly it displays "Trying to configure the Router? | TP-Link" (tplinkwifi.net) and then I must open the page again (not just to reload it) and it goes where it is supposed to go.
Firmware Version:
1.3.1 Build 20220401 Rel. 57474(4555)
Hardware Version:
Archer AX1500 v1.20