Unstable internet connection with the AX1500 Wi-Fi 6 Router

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Unstable internet connection with the AX1500 Wi-Fi 6 Router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unstable internet connection with the AX1500 Wi-Fi 6 Router
Unstable internet connection with the AX1500 Wi-Fi 6 Router
2022-09-02 15:18:04
Model: Archer AX1500  
Hardware Version: V1
Firmware Version: 1.3.1 Build 20220401 Rel. 57474(4555)

Hello, I have issues with the router in question:

 

I own the device for over 8 months and I had problems with the connection most of the time.

I definitely was fine with my previous router, although it was not with gigabit speeds.

 

My network setup is with GPON > Router > another router and devices with cables and wireless.

 

The problems in short:

When I use my PC (connected with Ethernet) , it seems that the internet connectivity issue is only with it (the PC)...

When downloading torrents for example, the connection can vary from let's say 5 up to 40 MB/s ... maybe this is not an issue with the router, I don't know, but my connection randomly drops, I have Internet Connection Monitor installed on my Chrome browser and it show the following:

 

 

I will attach more stats:

 

Log
Date and time	Status
01.09.2022 17:01:30	Online
01.09.2022 17:01:30	No internet connection. Wi-Fi/Ethernet OK
28.08.2022 17:01:28	Online
28.08.2022 17:01:26	No internet connection. Wi-Fi/Ethernet OK
24.08.2022 17:01:30	Online
24.08.2022 17:01:30	No internet connection. Wi-Fi/Ethernet OK
22.08.2022 17:01:33	Online
22.08.2022 17:01:33	No internet connection. Wi-Fi/Ethernet OK
19.08.2022 17:01:35	Online
19.08.2022 17:01:35	No internet connection. Wi-Fi/Ethernet OK
17.08.2022 17:01:31	Online
17.08.2022 17:01:31	No internet connection. Wi-Fi/Ethernet OK
06.08.2022 0:08:03	Online
06.08.2022 0:01:13	No internet connection
06.08.2022 0:01:12	No internet connection. Wi-Fi/Ethernet OK
28.07.2022 11:01:30	Online
28.07.2022 11:01:30	No internet connection. Wi-Fi/Ethernet OK
12.07.2022 17:01:33	Online
12.07.2022 17:01:32	No internet connection. Wi-Fi/Ethernet OK
07.07.2022 17:01:31	Online
07.07.2022 17:01:30	No internet connection. Wi-Fi/Ethernet OK
06.07.2022 23:01:31	Online
06.07.2022 23:01:28	No internet connection. Wi-Fi/Ethernet OK
06.07.2022 17:01:29	Online
06.07.2022 17:01:29	No internet connection. Wi-Fi/Ethernet OK
04.07.2022 17:16:56	No internet connection
24.06.2022 16:47:33	Online
24.06.2022 16:47:30	No internet connection. Wi-Fi/Ethernet OK
17.06.2022 18:16:33	Online
17.06.2022 18:15:13	No internet connection
17.06.2022 18:15:12	No internet connection. Wi-Fi/Ethernet OK
15.06.2022 17:01:30	Online
15.06.2022 17:01:30	No internet connection. Wi-Fi/Ethernet OK
14.06.2022 22:26:40	Online
14.06.2022 22:26:35	No internet connection
14.06.2022 22:26:12	Online
14.06.2022 22:26:08	No internet connection
07.06.2022 18:17:33	Online
07.06.2022 18:14:45	No internet connection
07.06.2022 18:14:33	No internet connection. Wi-Fi/Ethernet OK
06.06.2022 17:01:29	Online
06.06.2022 17:01:28	No internet connection. Wi-Fi/Ethernet OK
04.06.2022 11:01:31	Online
04.06.2022 11:01:29	No internet connection. Wi-Fi/Ethernet OK
01.06.2022 20:41:54	Online
01.06.2022 20:41:50	No internet connection
01.06.2022 17:01:31	Online
01.06.2022 17:01:31	No internet connection. Wi-Fi/Ethernet OK
31.05.2022 17:01:30	Online
31.05.2022 17:01:30	No internet connection. Wi-Fi/Ethernet OK
27.05.2022 17:01:31	Online
27.05.2022 17:01:30	No internet connection. Wi-Fi/Ethernet OK
25.05.2022 21:33:50	Online
25.05.2022 21:33:45	No internet connection
25.05.2022 21:32:03	Online
25.05.2022 21:31:57	No internet connection
25.05.2022 19:21:23	Online
25.05.2022 19:21:17	No internet connection
18.05.2022 17:17:39	Online
18.05.2022 17:17:38	No internet connection. Wi-Fi/Ethernet OK
15.05.2022 23:01:34	Online
15.05.2022 23:01:34	No internet connection. Wi-Fi/Ethernet OK
07.05.2022 17:25:26	Online
07.05.2022 17:25:25	No internet connection. Wi-Fi/Ethernet OK
21.04.2022 19:20:04	Online
21.04.2022 19:18:45	No internet connection
21.04.2022 19:15:43	Online
21.04.2022 19:15:17	No internet connection. Wi-Fi/Ethernet OK
20.04.2022 17:37:20	Online
20.04.2022 17:37:20	No internet connection. Wi-Fi/Ethernet OK
18.04.2022 18:07:05	Online
18.04.2022 18:06:52	No internet connection. Wi-Fi/Ethernet OK
18.04.2022 18:03:34	Online
18.04.2022 18:02:56	No internet connection
18.04.2022 18:02:11	Online
18.04.2022 18:02:06	No internet connection. Wi-Fi/Ethernet OK
18.04.2022 18:01:59	Online
18.04.2022 18:01:56	No internet connection
18.04.2022 18:01:54	No internet connection. Wi-Fi/Ethernet OK
18.04.2022 17:37:33	Online
18.04.2022 17:37:33	No internet connection. Wi-Fi/Ethernet OK
16.04.2022 21:36:27	Online
16.04.2022 21:36:24	No internet connection
15.04.2022 17:37:56	Online
15.04.2022 17:37:56	No internet connection. Wi-Fi/Ethernet OK
12.04.2022 20:35:15	Online
12.04.2022 20:35:13	No internet connection. Wi-Fi/Ethernet OK
12.04.2022 17:38:15	Online
12.04.2022 17:38:15	No internet connection. Wi-Fi/Ethernet OK
09.04.2022 11:39:40	Online
09.04.2022 11:34:04	No internet connection
09.04.2022 11:33:53	No internet connection. Wi-Fi/Ethernet OK
09.04.2022 11:20:36	Online
09.04.2022 11:20:24	No internet connection
09.04.2022 2:53:03	Online
09.04.2022 2:52:49	No internet connection
30.03.2022 16:53:49	Online
30.03.2022 16:53:45	No internet connection. Wi-Fi/Ethernet OK
28.03.2022 21:45:54	Online
28.03.2022 21:45:54	No internet connection. Wi-Fi/Ethernet OK
25.03.2022 20:47:14	Online
25.03.2022 20:44:59	No internet connection
25.03.2022 20:44:56	No internet connection. Wi-Fi/Ethernet OK
25.03.2022 20:30:18	Online
25.03.2022 20:30:15	No internet connection
25.03.2022 17:10:43	Online
25.03.2022 17:10:40	No internet connection
25.03.2022 17:10:18	No internet connection. Wi-Fi/Ethernet OK
21.03.2022 20:13:29	Online
21.03.2022 20:13:18	No internet connection. Wi-Fi/Ethernet OK
16.03.2022 22:52:03	Online
16.03.2022 22:52:03	No internet connection. Wi-Fi/Ethernet OK
09.03.2022 18:39:25	Online
09.03.2022 18:39:25	No internet connection
09.03.2022 18:39:22	Online
09.03.2022 18:39:03	No internet connection. Wi-Fi/Ethernet OK
08.03.2022 20:01:34	Online
08.03.2022 20:01:11	No internet connection. Wi-Fi/Ethernet OK
08.03.2022 19:55:28	Online
08.03.2022 19:55:28	No internet connection
08.03.2022 19:55:04	No internet connection. Wi-Fi/Ethernet OK
08.03.2022 19:53:18	Online
08.03.2022 19:52:52	No internet connection. Wi-Fi/Ethernet OK
08.03.2022 19:47:41	Online
08.03.2022 19:47:13	No internet connection. Wi-Fi/Ethernet OK
08.03.2022 19:46:00	Online
08.03.2022 19:45:40	No internet connection. Wi-Fi/Ethernet OK
08.03.2022 19:42:51	Online
08.03.2022 19:42:25	No internet connection. Wi-Fi/Ethernet OK
08.03.2022 19:40:15	Online
08.03.2022 19:40:07	No internet connection
08.03.2022 19:39:52	No internet connection. Wi-Fi/Ethernet OK
08.03.2022 19:38:27	Online
08.03.2022 19:38:19	No internet connection
08.03.2022 19:38:04	No internet connection. Wi-Fi/Ethernet OK
08.03.2022 19:35:49	Online

 

 

 

####################################################################
#                Archer AX1500 System Log
# Time = 2022-09-02 17:49:18
# H-Ver = 1.20 ; S-Ver = 1.3.1 Build 20220401 Rel. 57474
# LAN: I = 192.168.0.1 ; M = 255.255.255.0 ; MAC = E8:48:B8:63:99:A8 
# WAN: W = dhcp ; I = 46.35.190.186 ; M = 255.255.255.128 ; MAC = 00:19:66:2F:35:C5 
#      G = 46.35.190.129 ; D1 = 46.35.180.1 ; D2 = 46.35.180.2 
# Clients connected: 3 ; WI-FI : 0 
####################################################################
2022-09-02 17:01:44 upnp[5914]: <6> 217504 Service start
2022-09-02 17:01:44 upnp[5914]: <6> 217505 Service stop
2022-09-02 17:01:42 remote-management[5581]: <6> 282505 Service stop
2022-09-02 17:01:36 nat[3745]: <5> 211055 Port trigger created succeeded[trigger-port:19133 trigger-protocol:all ex-port:19133-19133 ex-protocol:all]
2022-09-02 17:01:36 nat[3745]: <7> 211002 Port triggering:trigger match 19133 and trigger relate 19133
2022-09-02 17:01:36 nat[3745]: <5> 211054 Virtual server created succeeded[ex-port:21 ip:192.168.0.118 in-port:21 protocol:all]
2022-09-02 17:01:35 nat[3745]: <5> 211054 Virtual server created succeeded[ex-port:80 ip:192.168.0.118 in-port:80 protocol:all]
2022-09-02 17:01:35 nat[3745]: <5> 211054 Virtual server created succeeded[ex-port:27015 ip:192.168.0.141 in-port:27015 protocol:all]
2022-09-02 17:01:34 nat[3745]: <5> 211054 Virtual server created succeeded[ex-port:27016 ip:192.168.0.141 in-port:27016 protocol:all]
2022-09-02 17:01:34 nat[3745]: <5> 211054 Virtual server created succeeded[ex-port:25565 ip:192.168.0.155 in-port:25565 protocol:all]
2022-09-02 17:01:34 nat[3745]: <5> 211054 Virtual server created succeeded[ex-port:19133 ip:192.168.0.155 in-port:19133 protocol:udp]
2022-09-02 17:01:33 nat[3745]: <5> 211054 Virtual server created succeeded[ex-port:19132 ip:192.168.0.194 in-port:19132 protocol:all]
2022-09-02 17:01:33 nat[3745]: <5> 211054 Virtual server created succeeded[ex-port:8080 ip:192.168.0.118 in-port:8080 protocol:tcp]
2022-09-02 17:01:33 nat[3745]: <5> 211054 Virtual server created succeeded[ex-port:8000 ip:192.168.0.118 in-port:8000 protocol:tcp]
2022-09-02 17:01:30 nat[3745]: <6> 211501 Initialization succeeded
2022-09-02 17:01:30 nat[3745]: <6> 211501 Initialization succeeded
2022-09-02 17:01:28 nat[2598]: <5> 211054 Virtual server created succeeded[ex-port:21 ip:192.168.0.118 in-port:21 protocol:all]
2022-09-02 17:01:27 nat[2598]: <5> 211054 Virtual server created succeeded[ex-port:80 ip:192.168.0.118 in-port:80 protocol:all]
2022-09-02 17:01:27 nat[2598]: <5> 211054 Virtual server created succeeded[ex-port:27015 ip:192.168.0.141 in-port:27015 protocol:all]
2022-09-02 17:01:27 nat[2598]: <5> 211054 Virtual server created succeeded[ex-port:27016 ip:192.168.0.141 in-port:27016 protocol:all]
2022-09-02 17:01:27 nat[2598]: <5> 211054 Virtual server created succeeded[ex-port:25565 ip:192.168.0.155 in-port:25565 protocol:all]
2022-09-02 17:01:27 nat[2598]: <5> 211054 Virtual server created succeeded[ex-port:19133 ip:192.168.0.155 in-port:19133 protocol:udp]
2022-09-02 17:01:27 nat[2598]: <5> 211054 Virtual server created succeeded[ex-port:19132 ip:192.168.0.194 in-port:19132 protocol:all]
2022-09-02 17:01:27 nat[2598]: <5> 211054 Virtual server created succeeded[ex-port:8080 ip:192.168.0.118 in-port:8080 protocol:tcp]
2022-09-02 17:01:27 nat[2598]: <5> 211054 Virtual server created succeeded[ex-port:8000 ip:192.168.0.118 in-port:8000 protocol:tcp]
2022-09-02 17:01:25 nat[2598]: <6> 211501 Initialization succeeded
2022-09-02 17:01:24 nat[2598]: <6> 211501 Initialization succeeded
2022-09-02 11:01:43 upnp[7438]: <6> 217504 Service start
2022-09-02 11:01:43 upnp[7438]: <6> 217505 Service stop
2022-09-02 11:01:41 remote-management[7068]: <6> 282505 Service stop
2022-09-02 11:01:34 nat[5233]: <5> 211055 Port trigger created succeeded[trigger-port:19133 trigger-protocol:all ex-port:19133-19133 ex-protocol:all]
2022-09-02 11:01:34 nat[5233]: <7> 211002 Port triggering:trigger match 19133 and trigger relate 19133
2022-09-02 11:01:34 nat[5233]: <5> 211054 Virtual server created succeeded[ex-port:21 ip:192.168.0.118 in-port:21 protocol:all]
2022-09-02 11:01:33 nat[5233]: <5> 211054 Virtual server created succeeded[ex-port:80 ip:192.168.0.118 in-port:80 protocol:all]
2022-09-02 11:01:33 nat[5233]: <5> 211054 Virtual server created succeeded[ex-port:27015 ip:192.168.0.141 in-port:27015 protocol:all]
2022-09-02 11:01:32 nat[5233]: <5> 211054 Virtual server created succeeded[ex-port:27016 ip:192.168.0.141 in-port:27016 protocol:all]
2022-09-02 11:01:32 nat[5233]: <5> 211054 Virtual server created succeeded[ex-port:25565 ip:192.168.0.155 in-port:25565 protocol:all]
2022-09-02 11:01:32 nat[5233]: <5> 211054 Virtual server created succeeded[ex-port:19133 ip:192.168.0.155 in-port:19133 protocol:udp]
2022-09-02 11:01:31 nat[5233]: <5> 211054 Virtual server created succeeded[ex-port:19132 ip:192.168.0.194 in-port:19132 protocol:all]
2022-09-02 11:01:31 nat[5233]: <5> 211054 Virtual server created succeeded[ex-port:8080 ip:192.168.0.118 in-port:8080 protocol:tcp]
2022-09-02 11:01:31 nat[5233]: <5> 211054 Virtual server created succeeded[ex-port:8000 ip:192.168.0.118 in-port:8000 protocol:tcp]
2022-09-02 11:01:29 nat[5233]: <6> 211501 Initialization succeeded
2022-09-02 11:01:28 nat[5233]: <6> 211501 Initialization succeeded
2022-09-02 11:01:26 nat[4071]: <5> 211054 Virtual server created succeeded[ex-port:21 ip:192.168.0.118 in-port:21 protocol:all]
2022-09-02 11:01:25 nat[4071]: <5> 211054 Virtual server created succeeded[ex-port:80 ip:192.168.0.118 in-port:80 protocol:all]
2022-09-02 11:01:25 nat[4071]: <5> 211054 Virtual server created succeeded[ex-port:27015 ip:192.168.0.141 in-port:27015 protocol:all]
2022-09-02 11:01:25 nat[4071]: <5> 211054 Virtual server created succeeded[ex-port:27016 ip:192.168.0.141 in-port:27016 protocol:all]
2022-09-02 11:01:25 nat[4071]: <5> 211054 Virtual server created succeeded[ex-port:25565 ip:192.168.0.155 in-port:25565 protocol:all]
2022-09-02 11:01:25 nat[4071]: <5> 211054 Virtual server created succeeded[ex-port:19133 ip:192.168.0.155 in-port:19133 protocol:udp]
2022-09-02 11:01:25 nat[4071]: <5> 211054 Virtual server created succeeded[ex-port:19132 ip:192.168.0.194 in-port:19132 protocol:all]
2022-09-02 11:01:25 nat[4071]: <5> 211054 Virtual server created succeeded[ex-port:8080 ip:192.168.0.118 in-port:8080 protocol:tcp]
2022-09-02 11:01:25 nat[4071]: <5> 211054 Virtual server created succeeded[ex-port:8000 ip:192.168.0.118 in-port:8000 protocol:tcp]
2022-09-02 11:01:23 nat[4071]: <6> 211501 Initialization succeeded
2022-09-02 11:01:22 nat[4071]: <6> 211501 Initialization succeeded
2022-09-02 07:00:01 led-controller[926]: <6> 288051 Start to run NIGHT
2022-09-02 05:02:17 led-controller[926]: <6> 288051 Start to run WAN1_ON
2022-09-02 05:02:17 led-controller[926]: <6> 288051 Start to run WAN0_OFF
2022-09-02 05:02:17 led-controller[926]: <6> 288051 Start to run LAN_ON
2022-09-02 05:01:42 led-controller[926]: <6> 288051 Start to run WAN1_ON
2022-09-02 05:01:42 led-controller[926]: <6> 288051 Start to run WAN0_OFF
2022-09-02 05:01:42 led-controller[926]: <6> 288051 Start to run LAN_ON
2022-09-02 05:01:39 upnp[10588]: <6> 217504 Service start
2022-09-02 05:01:39 upnp[10588]: <6> 217505 Service stop
2022-09-02 05:01:37 remote-management[10240]: <6> 282505 Service stop
2022-09-02 05:01:33 time-settings[10030]: <6> 279508 Service restart
2022-09-02 05:01:32 nat[7735]: <6> 211021 IPSEC ALG enabled
2022-09-02 05:01:32 nat[7735]: <6> 211021 L2TP ALG enabled
2022-09-02 05:01:32 nat[7735]: <6> 211021 PPTP ALG enabled
2022-09-02 05:01:32 nat[7735]: <6> 211021 SIP ALG enabled
2022-09-02 05:01:32 nat[7735]: <6> 211021 RTSP ALG enabled
2022-09-02 05:01:32 nat[7735]: <6> 211021 H323 ALG enabled
2022-09-02 05:01:32 nat[7735]: <6> 211021 TFTP ALG enabled
2022-09-02 05:01:32 nat[7735]: <6> 211021 FTP ALG enabled
2022-09-02 05:01:32 nat[7735]: <5> 211055 Port trigger created succeeded[trigger-port:19133 trigger-protocol:all ex-port:19133-19133 ex-protocol:all]
2022-09-02 05:01:32 nat[7735]: <7> 211002 Port triggering:trigger match 19133 and trigger relate 19133
2022-09-02 05:01:31 nat[7735]: <5> 211054 Virtual server created succeeded[ex-port:21 ip:192.168.0.118 in-port:21 protocol:all]
2022-09-02 05:01:30 nat[7735]: <5> 211054 Virtual server created succeeded[ex-port:80 ip:192.168.0.118 in-port:80 protocol:all]
2022-09-02 05:01:30 nat[7735]: <5> 211054 Virtual server created succeeded[ex-port:27015 ip:192.168.0.141 in-port:27015 protocol:all]
2022-09-02 05:01:29 nat[7735]: <5> 211054 Virtual server created succeeded[ex-port:27016 ip:192.168.0.141 in-port:27016 protocol:all]
2022-09-02 05:01:29 nat[7735]: <5> 211054 Virtual server created succeeded[ex-port:25565 ip:192.168.0.155 in-port:25565 protocol:all]
2022-09-02 05:01:29 nat[7735]: <5> 211054 Virtual server created succeeded[ex-port:19133 ip:192.168.0.155 in-port:19133 protocol:udp]
2022-09-02 05:01:28 nat[7735]: <5> 211054 Virtual server created succeeded[ex-port:19132 ip:192.168.0.194 in-port:19132 protocol:all]
2022-09-02 05:01:28 nat[7735]: <5> 211054 Virtual server created succeeded[ex-port:8080 ip:192.168.0.118 in-port:8080 protocol:tcp]
2022-09-02 05:01:28 nat[7735]: <5> 211054 Virtual server created succeeded[ex-port:8000 ip:192.168.0.118 in-port:8000 protocol:tcp]
2022-09-02 05:01:27 led-controller[926]: <6> 288051 Start to run NIGHT
2022-09-02 05:01:26 traffic-stats[6342]: <6> 269001 Clear all stats because time changed
2022-04-01 00:00:51 nat[7735]: <6> 211501 Initialization succeeded
2022-04-01 00:00:50 nat[7735]: <6> 211501 Initialization succeeded
2022-04-01 00:00:45 led-controller[926]: <6> 288051 Start to run WAN1_OFF
2022-04-01 00:00:45 led-controller[926]: <6> 288051 Start to run WAN0_ON
2022-04-01 00:00:45 led-controller[926]: <6> 288051 Start to run LAN_ON
2022-04-01 00:00:43 led-controller[926]: <6> 288051 Start to run STATUS_ON
2022-04-01 00:00:42 qos[7077]: <6> 259504 Service start
2022-04-01 00:00:41 qos[7077]: <6> 259503 Function disabled
2022-04-01 00:00:41 led-controller[926]: <6> 288051 Start to run GENERAL
2022-04-01 00:00:39 traffic-stats[6342]: <6> 269004 stats reset
2022-04-01 00:00:32 traffic-stats[6334]: <6> 269504 Service start
2022-04-01 00:00:30 factory-reset[6175]: <6> 284504 Service start
2022-04-01 00:00:29 parental-control[6006]: <6> 229504 Service start
2022-04-01 00:00:29 parental-control[6006]: <6> 229502 Function enabled
2022-04-01 00:00:28 access-control[5830]: <6> 239504 Service start
2022-04-01 00:00:28 access-control[5830]: <5> 239606 Flush conntrack table succeeded
2022-04-01 00:00:28 access-control[5830]: <6> 239502 Function enabled
2022-04-01 00:00:26 nat[5362]: <7> 211001 Flush conntrack
2022-04-01 00:00:26 nat[5362]: <6> 211502 Function enabled
2022-04-01 00:00:26 nat[5362]: <5> 211051 Create NAT chain succeeded
2022-04-01 00:00:25 nat[5362]: <6> 211501 Initialization succeeded
2022-04-01 00:00:25 nat[5362]: <6> 211501 Initialization succeeded
2022-04-01 00:00:24 basic-security[5115]: <6> 219504 Service start
2022-04-01 00:00:24 basic-security[5115]: <5> 219606 Flush conntrack table succeeded
2022-04-01 00:00:23 firewall[3782]: <6> 209504 Service start
2022-04-01 00:00:21 imb[4509]: <6> 218507 Daemon connection succeeded
2022-04-01 00:00:21 imb[4509]: <6> 218012 ARP Binding disabled
2022-04-01 00:00:21 imb[4509]: <6> 218506 Config interface initialization succeeded
2022-04-01 00:00:21 imb[4509]: <6> 218501 Initialization succeeded
2022-04-01 00:00:20 upnp[4419]: <6> 217504 Service start
2022-04-01 00:00:20 upnp[4419]: <6> 217505 Service stop
2022-04-01 00:00:18 remote-management[3995]: <6> 282505 Service stop
2022-04-01 00:00:17 led-controller[926]: <6> 288051 Start to run WIFI2G_ON
2022-04-01 00:00:17 led-controller[926]: <6> 288051 Start to run WIFI5G_ON
2022-04-01 00:00:00 time-settings[955]: <6> 279504 Service start
1970-01-01 00:00:08 led-controller[926]: <6> 288504 Service start

 

 

Wi-Fi is working fine.

 

Also, when I try to access the local management page through the 192.168.x.x address through my main PC firstly it displays "Trying to configure the Router? | TP-Link" (tplinkwifi.net) and then I must open the page again (not just to reload it) and it goes where it is supposed to go.

 

Firmware Version:

1.3.1 Build 20220401 Rel. 57474(4555)

Hardware Version:

Archer AX1500 v1.20

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1 Reply
Re:Unstable internet connection with the AX1500 Wi-Fi 6 Router
2022-09-05 06:42:23

Hello @FREEMANBG 

 

Thank you for reaching out to us and welcome to the TP-Link community.

 

Have you monitored any change for the internet LED of the AX1500 when the internet drops? In this network diagram, where is the AX1500?

GPON > Router 1 > another router 2

 

Is AX1500 Router 1 or Router 2? If it is Router 2, is it working as a Wireless Router or Access Point? You may check that by logging into its web interface page, where is an Operation Mode and it will show you if the AX1500 is working as a router or an AP.

 

If the AX1500 is Router 1, do you have these issues if you connect the devices to Router 1 directly without Router 2? You may give this a test and monitor it for some time.

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