XC220 G3v GPON Disconnected

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XC220 G3v GPON Disconnected

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XC220 G3v GPON Disconnected
XC220 G3v GPON Disconnected
2022-09-03 08:16:04

I have bought TP-Link XC220 G3v V2 for FTTH Internet connection with BSNL (Maharashtra, India).

After connecting the optical cable and starting the router, the GPON registration status shows GPON Disconnected.

Other GPON routers are working fine.

Kindly help setting up the router. 

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#1
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16 Reply
Re:XC220 G3v GPON Disconnected
2023-01-04 06:02:42
https://www.tp-link.com/in/service-provider/gpon/xc220-g3v/ Is this you bought ?
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#2
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Re:XC220 G3v GPON Disconnected
2023-01-04 06:05:02

  @Chinnasamy 

Yes

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Re:XC220 G3v GPON Disconnected
2023-01-04 06:07:28

  @ManojAgrawal https://community.tp-link.com/en/home/forum/topic/594490

 

Is your local exchange run GPON ONT in the exchange? I believe BSNL runs EPON in all regions except Kerala. 

 

In the Advance settings, Internet, See if you are able to change the operating mode from GPON to EPON in XPON settings. 

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Re:XC220 G3v GPON Disconnected
2023-01-04 06:09:43
I asked BSNL, they told that they are using EPON in my region. In Advanced Setting of my router, there is no EPON/XPON setting. I think the firmware is not universal.
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#5
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Re:XC220 G3v GPON Disconnected
2023-01-04 06:13:15

  @ManojAgrawal Check with a regional technician who does the router configuration for a new connection. 

 

Double-check is that GPON if yes, they have to provide login credentials for GPON to connect with incase of EPON you don't need credentials to connect to ONT but making a PPP connection needs a username and password. 

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#6
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Re:XC220 G3v GPON Disconnected
2023-01-04 06:15:35
My service type is EPON and I have all the required credentials.
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#7
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Re:XC220 G3v GPON Disconnected
2023-01-04 06:16:24
I found that some TP-Link routers have different firmware for EPON/XPON, does this router also have that firmware?
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#8
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Re:XC220 G3v GPON Disconnected
2023-01-04 06:26:59

  @ManojAgrawal  Looks like you are using an older version of the router (Understand based ion the settings you mentioned.) 

 

There is 2 version of Router devices TPLink sells to India.  Unfortunately the model number is same XC220-G3v

 

1) https://www.tp-link.com/in/service-provider/gpon/xc220-g3v/ - This is new version of XPON (GPON/EPON) router launched recently (Nov/Dec 2022) which we can use to connect to either GPON or EPON ONT. This router will give you advance option to switch the operating mode between EPON/GPON. 

 

2) This is older version for TPLINk router which supports only GPON. 

 

I am assuming you are having 2nd one and trying to connect to BSNL which will not work. 
 

Can you please verify both router images and see which one you have? 

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#9
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Re:XC220 G3v GPON Disconnected
2023-01-04 06:53:25
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#10
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Re:XC220 G3v GPON Disconnected
2023-01-04 06:54:29
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#11
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