Red Light on M5 when installing

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Red Light on M5 when installing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Red Light on M5 when installing
Red Light on M5 when installing
2022-09-04 14:34:29
Model: Deco M5  
Hardware Version: V7
Firmware Version:

I have just tried several times to set up the network and every time I get to the point of connecting to the newly created network the red light comes on and there is no internet connection. I know that is what the red light means. You have said in a previous question do a hard reset and recogfigure it with ISP username and password, but when I hard reset it starts again creating a new network and then when i do it has the red light. Where do you reconfigure it and when do you reconfigure it

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Re:Red Light on M5 when installing
2022-09-05 03:47:35

  @TimBark 

Thanks for the feedback.

May I know who is your internet service provider?

Could you please refer to this link to do a PPPOE broadband connection on the PC to see whether you have got the correct username and password:

How to set up a PPPoE connection on Windows 8&10

Wait for your reply.

Best regards.

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