Deco XE75 slow connection with Android Devices

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Deco XE75 slow connection with Android Devices

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Deco XE75 slow connection with Android Devices
Deco XE75 slow connection with Android Devices
2022-09-19 15:19:29 - last edited 2022-09-22 02:37:39
Model: Deco XE75  
Hardware Version: V1
Firmware Version: 1.1.6 Build 20220804 Rel. 44443

I have recently configured my new Deco XE75, but unfortunately, I am experiencing extremely slow connection (40-50MB Max) with all Android devices on my network. I have a very stable 1GB Internet link from my ISP and have no issues with other devices running IOS or Windows since I am getting the speed on them. Any idea about the issue?

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#1
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1 Accepted Solution
Re:Deco XE75 slow connection with Android Devices-Solution
2022-09-21 14:27:11 - last edited 2022-09-22 02:37:39

Hi, I reached out to the technical support and the issue was that some older Android devices may not negotiate very well with Deco in case fast roaming and beamforming were enabled. Although these features are good additions for a large home network but disabling them resolved the slow connection issue with Android devices at least for the time being until I consider upgrading them.

 

Have a good day all...

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#3
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Re:Deco XE75 slow connection with Android Devices
2022-09-20 02:37:03

  @KAS-77 

Hi, May I know the model number of your Android devices?

Have you checked the link speed on these clients?-How to check the associated/link speed on a wireless client

If possible, please temporarily turn off 2.4ghz on the Deco XE75 since it is very likely these android devices are on 2.4ghz only.

Wait for your reply.

Best regards.

 

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#2
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Re:Deco XE75 slow connection with Android Devices-Solution
2022-09-21 14:27:11 - last edited 2022-09-22 02:37:39

Hi, I reached out to the technical support and the issue was that some older Android devices may not negotiate very well with Deco in case fast roaming and beamforming were enabled. Although these features are good additions for a large home network but disabling them resolved the slow connection issue with Android devices at least for the time being until I consider upgrading them.

 

Have a good day all...

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#3
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Re:Deco XE75 slow connection with Android Devices
2022-11-27 07:32:01
Disabling beamforming did the help for me.
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