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Monthly report showing thousands of Terabytes!!!

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Monthly report showing thousands of Terabytes!!!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Achilleas79

2022-09-25 06:25:38 - last edited 2 weeks ago

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Registered: 2022-09-25

Monthly report showing thousands of Terabytes!!!

2022-09-25 06:25:38 - last edited 2 weeks ago

Tags: #Reports

Model: Deco M4

Hardware Version:

Firmware Version: 2.14.10

Hi All,

New in the forum sorry if this issue is discussed previously. My monthly reports is working ok for around 1 week, and sudendly from 3 Gb usage goes up to 196888899TB !!! I have to clear all traffic, then all goes back to zero until it happens again a week - 10 days later...is this a known issue?

Many thanks in advance

2 Reply

David-TP

2022-09-28 06:46:17

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Registered: 2020-04-14

Re:Monthly report showing thousands of Terabytes!!!

2022-09-28 06:46:17

@Achilleas79

Hi, we are testing Deco APP 3.0 now, and if you are interested, maybe you could install Deco APP 3.0 to see whether there would be the same issue on the beta 3.0 APP.https://community.tp-link.com/en/home/forum/topic/581574

If yes, it is highly appreciated if you could add some screenshots and submit the APP log to us.

Thank you very much.

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

Tim430

LV1

2023-01-11 17:50:34

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Re:Monthly report showing thousands of Terabytes!!!

2023-01-11 17:50:34

Also have the same problem with Deco S4. Some devices show GB or MB usage, some show many TB or usage, even though they haven't been used!

Monthly report showing thousands of Terabytes!!!

Monthly report showing thousands of Terabytes!!!

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