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Archer AX 20 drops connection

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Archer AX 20 drops connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer AX 20 drops connection
Archer AX 20 drops connection
2022-10-05 22:49:32 - last edited 2022-10-08 06:26:13
Model: Archer AX20  
Hardware Version: V3
Firmware Version: 1.1.1 Build 20220603 rel.3137(4341)

I got an Archer AX20 yesterday to replace an old Linksys. I'm very happy with the speed but super unhappy that the router will randomly lose connection.

 

The orange Internet LED will come on and either blink or be stable. The wifi LEDs stay green but no internet. Sometimes it resolves by itself but other times I need to restart the router.

 

I already have done the MAC clone recommended in the troubleshooting. And I chose a different DNS (8.8.8.8 and 8.8.4.4) besides the dynamic ISP DNS. What else should I try???

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Re:Archer AX 20 drops connection
2022-10-08 06:30:13

@Nardulus 

 

Go through the troubleshooting suggestions provided by TP-Link here.

If my reply helps with the issue, please click on the arrow pointing upward. If it solves your issue, please click the star to mark it as a "Recommended Solution".
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