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X20 Deco wired Satellite not reporting usage

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X20 Deco wired Satellite not reporting usage

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X20 Deco wired Satellite not reporting usage
X20 Deco wired Satellite not reporting usage
2022-10-08 22:14:53 - last edited 2022-10-08 22:19:43
Model: Deco X20  
Hardware Version: V4
Firmware Version:

I have an X20 4G as my main Deco and a normal X20 as a wired satellite. 

 

The x20 satellite shows no usage despite devices to the satellite reporting usage. Please see attached image. 

 

Is this normal behaviour for wired satellites?

 

Devices connected to my satellite show as downloading on the main Deco from the main page. See reported download on Hallway, even though device is connected to bedroom. 

 

 

 

Thanks for the assistance. 

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#1
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5 Reply
Re:X20 Deco wired Satellite not reporting usage
2022-10-09 03:35:55

  @Tommo53 

Hi, Did it show up like this all the time on the satellite Deco X20?

I see on Deco 2.0, sometimes the data usage is not accurate but it will not remain at 0kb/s all the time.

If it is on 0kb/s all the time, could you please help me get the App log here?

Best regards!

 

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#2
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Re:X20 Deco wired Satellite not reporting usage
2022-10-10 20:32:53

  @Tommo53 

 

same issue here, and it was already the case with the M4....

 

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#3
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Re:X20 Deco wired Satellite not reporting usage
2022-10-11 01:24:33

  @frederikk 

Hi, were you also on Deco APP 3.0?

Would it be possible to share some pictures with me?

It would be highly appreciated if you could help me submit the APP log via Deco APP.

Thank you very much.

Best regards.

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#4
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Re:X20 Deco wired Satellite not reporting usage
2022-10-11 03:24:16 - last edited 2022-10-11 03:25:40

  @David-TP 

 

Hi, no it is with the current GA App. I've not tested the v3.

It has been going on since beginning I guess. Sometimes I have few kbps shown, but most of the time for all devices, it is 0kbps. no statistics... but to be fair I don't really care, not useful for me. Just wanted to point out that Tommo53 is not alone...

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#5
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Re:X20 Deco wired Satellite not reporting usage
2022-10-11 03:40:55

  @frederikk 

Thanks for the quick reply, and I did see it before. Deco App 3.0 has improved the real-time speed module on Deco this time.

I could not guarantee it is 100% accurate and it still mainly works as a reference but usually, it should change dynamically and display more than its connected clients.

Thank you very much and best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for Test!
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#6
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Replies: 5

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