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Limited LAN and WiFi speeds

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Limited LAN and WiFi speeds

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Limited LAN and WiFi speeds
Limited LAN and WiFi speeds
2022-10-23 11:13:33
Model: Archer AX20  
Hardware Version: V2
Firmware Version: 2.1.6 Build 20220128 rel.15823(4555)

Hello there.

 

I have the next issue:

 

When I connect directly to the internet service provider WAN port (not through Archer AX20) I get speed around 200 Mbits.

When I connect through the router, my speed is limited with 10 Mbits (upload and download).

I saw this post : https://community.tp-link.com/en/home/forum/topic/508204

It's not relevant.

 

Do you know what may cause the problem?

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#1
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10 Reply
Re:Limited LAN and WiFi speeds
2022-10-24 03:46:29

@GenadiM 

 

Check this thread instead.

If my reply helps with the issue, please click on the arrow pointing upward. If it solves your issue, please click the star to mark it as a "Recommended Solution".
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#2
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Re:Limited LAN and WiFi speeds
2022-10-30 13:36:44

  @Liverpool20 

 

Thank you for response.

 

I went through the guide. Paragraph 2 describes my issue. Here is how it looks like:

 

When I am setting the "Internet Port Negotiation Speed Setting" to 1000 Mbps from "Auto Negotiation" all the setting (i.e IP Address, Subnet Mask, Default Gaitwaty) are set to 0:

 

And the connection gets lost.

 

I tried to set these parameters manualy (with static IP) - it did not work.

 

What would you recomend?

 

Best regards, Genadi.

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#3
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Re:Limited LAN and WiFi speeds
2022-11-01 05:44:39

  @terziyski

Just forgot to mention. I did try another cable. Also the firmware is up to date, but there are still no changes.

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#6
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Re:Limited LAN and WiFi speeds
2022-11-01 08:32:38

@GenadiM 

 

Can I have the model number of the ISP modem?

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#7
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Re:Limited LAN and WiFi speeds
2022-11-01 17:06:19

@Kevin_Z 

 

  

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#8
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Re:Limited LAN and WiFi speeds
2022-11-01 18:09:25

  @GenadiM 

 

That's the AX20 picture, @Kevin_Z requested the model of your ISP (internet service provider) router, if you have any - i.e. the device that this yellow cable goes into.

Replace the yellow and white cables or use the cable in AX20 box kit in place of the yellow cable, then check if your ax20 Internet port issue persists.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#9
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Re:Limited LAN and WiFi speeds
2022-12-25 07:32:59

  @Kevin_Z 

Hi Kevin.

 

I don't have one. The router connected directly to the fiber output.

 

Switching cables didn't help as well. 

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#10
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Re:Limited LAN and WiFi speeds
2023-01-05 09:28:24

@GenadiM 

 

Thank you very much for getting back with the detailed info.


To assist and figure it out efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.

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#11
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Re:Limited LAN and WiFi speeds
2023-01-11 02:27:02

  @Kevin_Z 

 

same problem on Archer C80 both V1 and V2.2 with 1.12 firmware. If i set the speed of Lan Port to 1000Mbps, the result is it will display 10Mbps and all client connected to it get 10Mbps internet. I must change it to Auto to get 1000Mbps speed. 

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#12
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Re:Limited LAN and WiFi speeds
2023-01-11 06:09:35

 

NhutNguyen wrote

  @Kevin_Z 

 

same problem on Archer C80 both V1 and V2.2 with 1.12 firmware. If i set the speed of Lan Port to 1000Mbps, the result is it will display 10Mbps and all client connected to it get 10Mbps internet. I must change it to Auto to get 1000Mbps speed. 

 

@NhutNguyen Can I know how did you set the speed of LAN port to 1000Mbps on the Archer C80? Are you referring to the WAN port?

 

If the negotiation speed is normal when leaving the port to be Auto, there is no need to change it to 1000Mbps manually.

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#13
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Views: 645

Replies: 10

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