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Not all units connects

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Not all units connects

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Theo_du_Bruyn

2022-11-22 05:00:35 - last edited 2022-11-23 05:45:29

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Registered: 2022-11-22

Not all units connects

2022-11-22 05:00:35 - last edited 2022-11-23 05:45:29

Model: Deco E4

Hardware Version:

Firmware Version:

Hi,

I have the AC1200 E4R Mesh system, it was working with 4 units and then something went wrong. I've deleted the network and started from scratch. The main unit connects and 1 other unit, WIFI working perfectly. The 2 extra units don't want to connect to the network at all, previously they did both are just flashing red.

1 Accepted Solution

Theo_du_Bruyn

LV1

2022-11-23 05:45:13 - last edited 2022-11-23 05:45:29

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Re:Not all units connects-Solution

2022-11-23 05:45:13 - last edited 2022-11-23 05:45:29

Thanks David, I managed to get them working. I've connected them to the main unit with a cable. It allowed me then to do a reset, so they started to flash blue. Removed the cable and the app allowed me to configure them without the cable

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2 Reply

David-TP

2022-11-23 02:36:45

Posts: 12361

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Re:Not all units connects

2022-11-23 02:36:45

@Theo_du_Bruyn

Hi, would there be any error message when the other two satellite Deco E4s failed to be added to the Mesh system?

Would moving them much close to the other two online Deco help?

By the way, please make sure these two satellites are flashing blue when you try to add them to the Deco APP.

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

Theo_du_Bruyn

LV1

2022-11-23 05:45:13 - last edited 2022-11-23 05:45:29

Posts: 2

Helpful: 2

Solutions: 1

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Registered: 2022-11-22

Re:Not all units connects-Solution

2022-11-23 05:45:13 - last edited 2022-11-23 05:45:29

Not all units connects

Not all units connects

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