Chromebook constantly disconnects-reconnects to Deco X55

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Chromebook constantly disconnects-reconnects to Deco X55

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Chromebook constantly disconnects-reconnects to Deco X55
Chromebook constantly disconnects-reconnects to Deco X55
2022-11-28 16:08:58
Model: Deco X55  
Hardware Version:
Firmware Version: 1.0.8

Hello, own multiple devices and it seems the X55 works fine with all of them except for one

an HP Chrombook x360 14c

 

it worked great with  my previous Mesh (google wifi) and when i connect it directly to the wifi from the modem (huaweii) but when i connect it to the Deco network, it constantly disconnects, maybe around each 10 minutes, and then reconnects

 

i tried disabling the Mesh technolty for it, but it did not seem to change anything

 

any idea on what to try?

thanks

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Re:Chromebook constantly disconnects-reconnects to Deco X55
2022-11-29 11:04:07

  @Ernesto_Bonilla 

Hi, could you please also temporarily turn off Fast Roaming and Beamforming for testing purpose under Deco APP>More>Advanced to see whether they made any difference?

By the way, is the HP Chromebook x360 14c connected to the 2.4ghz or 5ghz?

It is also suggested to reserve the current IP address for the HP Chromebook.

 

Wait for your reply.

Best regards.

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