Cannot connect

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Cannot connect

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Cannot connect
Cannot connect
2022-12-09 17:46:37
Model: Deco E4  
Hardware Version: V2
Firmware Version:

Have an existing 3-device E4 network which has been fine for the past 3 years. Unfortunately on of the satellite devices failed. I have purchased a replacement but I cannot get it to install on the network. When connected it flashes blue but does not connect. I have reset the network and tried all of the online recommendations. The new unit appears to be OK but does nor install in any location, Please help or I will have to return the device for credit.

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Re:Cannot connect
2022-12-12 06:43:14

  @Simon75689 

Good day,

May I know which step you can not get through during the configuration of the addtional satellite Deco?

Would there be any error message on the Deco APP? If yes, can I have a picture of it?

Best regards.

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#2
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