Deco X60 losing configuration after power failure

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Deco X60 losing configuration after power failure

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X60 losing configuration after power failure
Deco X60 losing configuration after power failure
2022-12-14 17:29:53
Model: Deco X60  
Hardware Version: V20
Firmware Version: Up to date

The Deco  X60 network configuration is lost after a power failure.

The blue light flicks to reconfigure and detects the other two devices. 
 

How do I configure such that the confusion maintained and no need to recreate all the time? 

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Re:Deco X60 losing configuration after power failure
2022-12-15 08:02:30

  @TKZee 

Hi, welcome to the community.

May I know how many times you have noticed Deco X60 lost its configuration?

Would all three Deco X60 start flashing blue after the power failure?

I could only think of two causes for this issue:

1. You might accidentally press the reset pinhole after the power outage.

2. The network was accidentally deleted on the Deco APP after the power failure.

Since the reset pinhole is quite concealed, I tend to think it might be the second one.

If neither of them has been done, could you please refer to this link and help me submit the APP log:

How to submit Deco APP log

By the way, I see you had the Deco for a while. Did this issue just start recently?

Wait for your reply.

Best regards.

 

 

 

 

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Re:Deco X60 losing configuration after power failure
2022-12-15 08:22:36

  @David-TP 

 

The problem started recently , last week to be exact.

 

All along it was never a problem.

 

The main Deco flashes blue and when I open the app on mobile phone it starts configuration from scratch.

 

Once the network on the main is setup , the other two joins without intervention.

 

I am in a country (SA) where power failures are the norm with scheduled outages due to constrained power grid :(

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