Deco X20 v1.2 wifi capped at 100mbps

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Deco X20 v1.2 wifi capped at 100mbps

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X20 v1.2 wifi capped at 100mbps
Deco X20 v1.2 wifi capped at 100mbps
2022-12-25 14:44:42
Model: Deco X20  
Hardware Version: V1
Firmware Version: 1.5.1 build 202110204

Hi all,

I recently noticed my wifi is capped at 100mbps only

When I do a speed test in the App I get over 900mbps, So I know the issue is not with my cable to the Deco.

I work at AP mode and have a separate router.

 

This  was tested on several different devices, laptops and phones, all capped.

 

Both 2.4 and 5ghz are enables as I do run a smart home and most devices still need 2.4ghz to work.

 

I used to get 400-600mbps all over the house and I don't know what changed.

Any help appreciated.

 

 

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#1
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4 Reply
Re:Deco X20 v1.2 wifi capped at 100mbps
2022-12-25 16:41:01

  @Razschwe 

 

If you don't want to touch Deco Main Network, enable Guest Network, make it 5GHz only and run speed tests with device connected to Guest Network.

 

Also, before running speed tests on device check its link speed:  How to check the associated/link speed on a wireless client

You should see 866Mbps if your device uses WiFi5 and more than 900Mbps it if uses WiFi6.

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#2
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Re:Deco X20 v1.2 wifi capped at 100mbps
2022-12-26 06:18:43

  @Alexandre. 

Thank you for the good idea's.

I tested Guest network with only 5ghz - No help, same speed, I get 75-90mbps downloads and 95~ upload

 

Checked link speed as in the instructions - I get 432Mbps in my laptop connecter with a Wifi6 network card.

 

 

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#3
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Re:Deco X20 v1.2 wifi capped at 100mbps
2022-12-26 13:29:19

  @Razschwe 

 

432Mbps link speed is too low even for WiFi5. Do you have any other device, such as smartphone, to use to check link speed on it? That would help to narrow the issue to either laptop or Deco.

For WiFi5 you should expect link speed of 866Mbps, and for WiFi6 it could be as high as 1200Mbps.

 

Also, this FAQ document may be helpful and it has links to other helpful documents: Troubleshooting: Slow Internet Speed with Deco Devices

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#4
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Re:Deco X20 v1.2 wifi capped at 100mbps
2022-12-28 07:57:54

  @Alexandre. 

 

Thank you,

After some more investigation I found out the cable was sometimes not working well.

Tested it with a tester and there were missing signals when moving it around.

Replaced the cable and it's back working fine now.

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#5
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