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Citrix WorkSpace is getting disconnected frequently

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Citrix WorkSpace is getting disconnected frequently

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

SantoshK

2023-01-31 06:23:13

Posts: 6

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Registered: 2020-05-28

Citrix WorkSpace is getting disconnected frequently

2023-01-31 06:23:13

Model: Deco M4

Hardware Version:

Firmware Version: 1.6.0

I have set-up

TP-Link Deco M4 Dual_Band Whole Home Mesh Wi-Fi System, Seamless Roaming and Speedy (AC1200) Mbps with Firmware updated to 1.6.0 and configured in Access Mode.

Im facing frequent Citrix workspace disconnection when connected via Tp-Link Deco , tried connecting to different isp and directly to the Wi-Fi internet router I do not face this disconnection problem , it only happens when my Citrix workspace on my laptop is connected via Tp-Link Deco , other VPN connections on other laptops works fine with Deco , please let me know resolution to this unstable connection of Citrix Workspace with Deco M4.

Appreciate your help as my work is impacted.

2 Reply

David-TP

2023-02-01 03:50:52

Posts: 12824

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Registered: 2020-04-14

Re:Citrix WorkSpace is getting disconnected frequently

2023-02-01 03:50:52

@SantoshK

Hi, is your work PC supported Ethernet connection?

---If yes, could you please help me check whether the Ethernet connection had the same issue?

---If not, please refer to the following suggestion:

1. turn off "Mesh Technology" for work PC on the Deco APP.

2. temporarily disable "Fast roaming" and "Beamforming" under Deco APP>More>Advanced.

By the way, may I know the model number of your main ISP router?

Thank you very much.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

SantoshK

LV1

2023-02-01 09:08:12

Posts: 6

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Registered: 2020-05-28

Re:Citrix WorkSpace is getting disconnected frequently

2023-02-01 09:08:12

@David-TP

Model Number of ISP Router from Airtel Xtream Fiber -ISP is ZTE - ZXHNF670L .

I do not have Ethernet Connection , "Fast roaming" and "Beamforming" under Deco APP>More>Advanced is already disabled still disconnection happens.

Will check if for the specific PC Mesh Technology can be disabled , but what would be the impact of disabling this setting.

Citrix WorkSpace is getting disconnected frequently

Citrix WorkSpace is getting disconnected frequently

TP-Link Deco M4 Dual_Band Whole Home Mesh Wi-Fi System, Seamless Roaming and Speedy (AC1200) Mbps with Firmware updated to 1.6.0 and configured in Access Mode.

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