Jio sim not working after APN settings in my TP LINK MR100

Jio sim not working after APN settings in my TP LINK MR100

Jio sim not working after APN settings in my TP LINK MR100
Jio sim not working after APN settings in my TP LINK MR100
2023-02-07 13:49:16 - last edited 2023-02-07 13:50:46
Model: TL-MR100  
Hardware Version: V1
Firmware Version: 1.4.0 0.9.1

On my MR100 , Jio 4G sim is not working. Not even showing network. VI working fine. I tried another Jio sim, but same result. I have done APN settings aas well. Please suggest.

 

Why it is not working even in Mumbai?

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18 Reply
Re:Jio sim not working after APN settings in my TP LINK MR100
2023-02-08 04:08:53

  @bharat1rane 

 

Hi, may I have screenshots of Advanced->Status page and Advanced->Network->Internet page when using Jio SIM card?

Please also save a system log file on Advanced->System Tools->System Log page and send it to us for analysis.

 

By the way, if you insert the same Jio SIM into another 4G device or smartphone, will it work fine at the same location?

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Re:Jio sim not working after APN settings in my TP LINK MR100
2023-02-08 04:55:15

  @Sunshine 

Please find below screenshot as required.

 

And if I insert the same Jio SIM into another 4G device or smartphone, it is working fine at the same location.

Network is not showing in router. If I inser VI sim, ot works automatically immediately..

 

Unable to attach log file. So sharing screenshot here.

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Re:Jio sim not working after APN settings in my TP LINK MR100
2023-03-04 07:42:44

  @bharat1rane My tp link Mr 100 also same problem with jio 5G converted sim. What is the solution.

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Re:Jio sim not working after APN settings in my TP LINK MR100
2023-03-04 07:47:38

  @Sunshine  my tp link Mr 100 also same problem with jio 5g converted sim. What is the solution

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Re:Jio sim not working after APN settings in my TP LINK MR100
2023-03-06 12:36:22

  @bharat1rane 

 

Hi,could you please insert the Jio SIM card into your phone again at same location? If it still works on 4G, please check which 4G band the phone is using:

https://www.tp-link.com/support/faq/3488/

 

Then please email support.forum@tp-link.com and provide the following information:

1. Screenshot of the 4G band information on your smartphone

2. System log file of the MR100 with the same Jio SIM card

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Re:Jio sim not working after APN settings in my TP LINK MR100
2023-03-06 12:38:08

  @Aahk 

 

Hi, may I have the screenshot of your Advanced->Status page? is the network type No Service as well?

If so, please also check whether the same SIM card works fine on your smartphone and which 4G band the phone is using: 

https://www.tp-link.com/support/faq/3488/

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Re:Jio sim not working after APN settings in my TP LINK MR100
2023-04-19 13:40:40

  @bharat1rane 

Same issue faced here from last week .

Jio sim was used in tplink router mr600 from last 1 year.

 

After removing the sim and using in 5G phone, when used the sim back in router, it stopped working.

 

The sim works in any phone, not this router.

And Airtel sim still works with router.

 

Suspect: sim network gor automatically upgraded to 5G network when used in 5G phone.

So when we use this sim again in 4G router, it's not working.

 

Need to know how to revert 4G settings to sim.( Tried all possible options in phone ,router and replacing sim) .but since newer sims are 5G ready, it doesn't seem to work with tp link router.

 

Now waiting to get a old stock 4G sim.

 

Else need to change the sim to Airtel /VI.

 

 

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Re:Jio sim not working after APN settings in my TP LINK MR100
2023-05-16 08:56:45

  @Sunshine i have purchased mr 100 router yesterday. after it's full setup and also after trying different APN settings my jio sim is not working in this Router. after discussing with technical support team now I'm able to browse internet (Youtube, Google) but  many sites (UIDAI etc ..) are not working with it.

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Re:Jio sim not working after APN settings in my TP LINK MR100
2023-05-17 03:48:47

  @Cm_jangid 

 

Hi, is your Jio SIM still 4G SIM card or 5G SIM card? 

If it is 5G SIM card, please refer to: India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G

 

If it is still 4G SIM, please share with us screenshots of Advanced->Status page, Advanced->Network->Internet page along with system log file.

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Re:Jio sim not working after APN settings in my TP LINK MR100 my sim is 5g
2023-07-27 11:03:39

  @Sunshine i have mr100 v2 m having problem with the internet . please  help me with this is there any solution for this? please let me know as soon as possible.

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