Android TV time

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Android TV time

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Android TV time
Android TV time
2023-02-09 10:15:06 - last edited 2023-06-13 07:44:36
Model: Deco M5  
Hardware Version: V3
Firmware Version: 1.6.5 Build 20230110 Rel. 41561

I bought a new android tv running android 11. It use network provided date and time to update its date and time. For some reason in 3device deco m5 mesh network, it is unable to get the current date and time but when on customer service wifi which a tplink router most probable wifi6 model, it can get the date and time. Can someone help on how can I solve this?

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#1
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1 Accepted Solution
Re:Android TV time-Solution
2023-06-13 07:44:25 - last edited 2023-06-13 07:44:36

  @Bhooty correction

they fixed it for my public ip too

 

they had a ddos attack and was setting their firewall and did wrong configuration for ntp server which was causing the ntp port to be blocked

 

the senior engineer fixed it and is working

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Re:Android TV time
2023-02-10 09:36:25

  @Bhooty 

Hi, except for the Android TV, do you have another device that had the same issue?

And here are some suggestions for your reference:

1. change the WAN DNS to 8.8.8.8/8.8.4.4:

How to change DNS server settings on my Deco

2. Please also refer to this link to log into the web UI and check whether Deco has a correct time settings:

Deco web interface login

Best regards.

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#2
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Re:Android TV time
2023-02-10 13:51:26

  @David-TP tried with 8.8.8.8,8.8.4.4 and also set the time in web ui to dhaka which is showing correctly 

but still same

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Re:Android TV time
2023-02-10 15:09:53 - last edited 2023-06-13 07:44:32

ISP changed my ip to a private ip

and that seems to fix the problem

strange problem

this occours only when they switch me to the public ip

 

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#4
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Re:Android TV time-Solution
2023-06-13 07:44:25 - last edited 2023-06-13 07:44:36

  @Bhooty correction

they fixed it for my public ip too

 

they had a ddos attack and was setting their firewall and did wrong configuration for ntp server which was causing the ntp port to be blocked

 

the senior engineer fixed it and is working

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#5
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