@ImtiazAli 

I did upgrade all devices, problem still persists. Quite frustrating - I'm about to send them back...

Anybody any other advice?

//D

  @dgiebel 

I would suggest to check if your most remote Satellite M4 are too far from Deco they connect to, and lose connection to the rest of Deco mesh occasionally. Perhaps, when that happens, this is how your Apple devices react to it.

Can you share screenshot from your Deco app which shows quality of WiFi backhaul on Satellite Deco. Example:

Also, screenshot that shows how your Satellite Deco connect to each other would be helpful, too. Example:

Hi! @Alexandre!

I'm experiencing the exact same issue as @dgiebel describes.

The M4's are at the latest firmware (1.1.1 Build 20230201 / Rel. 37427)

I've noticed that as soon as a M4-Satellite is connected to another Satellite instead of the main unit, the Apple-devices start to misbehave. The odd thing is that only Apple-Devices seem to be affected.

If the Satellite is directly connected to main unit everything's working as expected.

Cheers,

 Philipp

  @mrphoenix35 

me too 

But what actually happened 

all been working fine for a month on a out of box set of 3 

i added a 4th - bought as a single - all singing and dancing and playing fair apart from the exclusivly apple thing you guys are having 

  @Thurgood 

It's really interesting. Now that you mention it that is exactly what happened to me too. The problems started once I connected satellites beyond the original package (I bought 3 more).

I have upgraded to 1.1.1 now, and issue still persists.

//D

  @Alexandre.

First of all please see my map attached.

I have done some testing now. It seems that the Apple devices fail to connect (in this case to "Lilja") if I have a satellite that is not directly connected to the main (on the attached picture you can see that "Lilja" is connected via "Bedroom"). As soon as I changed the connection my iPhone could not connect anymore. For clarification: I need the bedroom hop to Lilja as otherwise the transmission quality is too poor.

Any advice what to do next so that the Apple devices can connect again?

Thanks.

//D 

  @dgiebel exactly the same here.

same set up, original 3 all work together but when add satellite Deco it says connected and all is good but iPhones come up with password not working.  Tried everything including removing password totally but still satellite decos not working correctly.  Hugely frustrating .

does anyone have a solution please?

  @tplink could you help please?