(P9) Deco app shows incorrect IP address, so I cannot reserve the IP

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(P9) Deco app shows incorrect IP address, so I cannot reserve the IP

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
(P9) Deco app shows incorrect IP address, so I cannot reserve the IP
(P9) Deco app shows incorrect IP address, so I cannot reserve the IP
2023-02-19 11:35:51 - last edited 2023-02-21 19:58:20
Model: Deco P9  
Hardware Version: V2
Firmware Version: 1.1.3 Build 20201228 Rel. 55057

Hello all,

 

I'd like to reserve the IP address for a device in my network, but the Deco app isn't showing the device's IP address - and therefore I cannot fix the IP.

 

The IP is displayed as 1152100-13, which appears to be the part number for the device (Tesla Energy Gateway), not its IP. I can find the device using nmap, so I know it does have an IP assigned by the Deco, and it is working correctly.

 

Can you help please?

 

Matthew

 

iOS 16.3.1

Deco app version 3.2.10

 

  

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#1
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2 Accepted Solutions
Re:(P9) Deco app shows incorrect IP address, so I cannot reserve the IP-Solution
2023-02-20 19:07:43 - last edited 2023-02-21 19:58:52
Yeah that‘s an bug. But if it‘s related to your deco Firmware there will never be any fix
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#5
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Re:(P9) Deco app shows incorrect IP address, so I cannot reserve the IP-Solution
2023-02-21 00:46:51 - last edited 2023-02-21 19:58:20
No there is no beta for this device. Becuse I am waiting for some maijor features about nearly 2 years with my x60 and P9.
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#7
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Re:(P9) Deco app shows incorrect IP address, so I cannot reserve the IP
2023-02-20 02:34:23

  @MatthewF 

Hi, Thank you very much for the feedback.

Could you please also refer to this link to help me submit the APP log on the Deco APP:

How to submit Deco APP log

Wait for your reply.

Best regards.

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#2
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Re:(P9) Deco app shows incorrect IP address, so I cannot reserve the IP
2023-02-20 18:18:45
Thank-you @David-TP, I've done that and linked to this thread. M
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#3
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Re:(P9) Deco app shows incorrect IP address, so I cannot reserve the IP
2023-02-20 18:22:49 - last edited 2023-02-20 18:26:02

More information:

 

My Deco P9 Twin Pack apparently has one P9(1.0) and one P9(2.0). The main Deco is P9(1.0).

 

This is a surprise to me! I don't know if that's relevant...

 

Matthew

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#4
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Re:(P9) Deco app shows incorrect IP address, so I cannot reserve the IP-Solution
2023-02-20 19:07:43 - last edited 2023-02-21 19:58:52
Yeah that‘s an bug. But if it‘s related to your deco Firmware there will never be any fix
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#5
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Re:(P9) Deco app shows incorrect IP address, so I cannot reserve the IP
2023-02-20 21:09:03 - last edited 2023-02-21 19:58:42

Devil1988 wrote

Yeah that‘s an bug. But if it‘s related to your deco Firmware there will never be any fix

 

I hope you're wrong! ;-)

 

The P9 is still being sold, so I'd be very disappointed if 20201228 is the last public firmware we see from TP-Link.

 

(Some other threads here talk about beta firmware, so I hope that means this product is still important to the company...)

 

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#6
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Re:(P9) Deco app shows incorrect IP address, so I cannot reserve the IP-Solution
2023-02-21 00:46:51 - last edited 2023-02-21 19:58:20
No there is no beta for this device. Becuse I am waiting for some maijor features about nearly 2 years with my x60 and P9.
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#7
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Re:(P9) Deco app shows incorrect IP address, so I cannot reserve the IP
2023-02-22 00:10:02

  @MatthewF I'm running the P9 (1.0) - but believe it's for 2.0 too - beta firmware version below, not that it's helped with my issues...

1.1.3 Build 20210616 Rel. 31654

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#8
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