Deco X20 stops emitting 5.0 GHz band
Hello, after several tests I needed to find an explanation of what happens with the x20 router.
After needing to change my old router google on hub created by tl-pink buy a deco x20.
My connection is of the pppoe type so the x20 deco is configured as a router and the same SSID network and the same password that the previous router had.
After doing this, no device could connect to the 5.0 ghz band since it disappeared.
The first thing to check is that it was activated.
After that activate a guest network and just turn on the 5.0 network only. I didn't issue it either.
Do the same step with the main network and all computers lost connection via Wi-Fi.
Since the equipment does not emit anything in the 5.0 network.
I restarted the factory equipment several times and changed the network names and keys but it still did not emit the 5.0 band.
The only way to recover said band was to configure the rebooted device through an iPhone.
This left the team with both bands again since the configuration was done in another physical place I had to wait until I got home to do the tests
When I arrive and connect the equipment with the same network and key as before, it presents the same symptoms again, it does not emit the 5.0 band. Tried to repeat the same process but nothing.
Since I no longer have the iPhone device I need to know how to solve this big problem.
I await details.
Greetings