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HP-Laser does not coonect after upgrading to Firmware EAP245(EU)_V3_5.1.0 Build 20230104

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HP-Laser does not coonect after upgrading to Firmware EAP245(EU)_V3_5.1.0 Build 20230104

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Miesje

2023-03-01 19:17:22

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Registered: 2022-11-11

HP-Laser does not coonect after upgrading to Firmware EAP245(EU)_V3_5.1.0 Build 20230104

2023-03-01 19:17:22

Model: EAP245

Hardware Version: V3

Firmware Version: EAP245(EU)_V3_5.1.0 Build 20230104

Dear Support,

After upgrading to EAP245(EU)_V3_5.1.0 Build 20230104 my printer does get a IP adres anymore.
In the eventslog it says:

[Failed]hp-laser failed to connected to EAP04 with SSID "WiFi" on channel 1 because WPA Authentication times out/failed.(1 time in a minute) Mar 01, 2023 19:57:04
[Failed]hp-laser failed to connected to EAP04 with SSID "WiFi" on channel 1 because WPA Authentication times out/failed.(9 times in a minute)Mar 01, 2023 19:55:34

I tried also other WPA versions but without result.

If I downgrade to the previous version then it does work again.

With kind regards,
Miesje

3 Reply

Tedd404

LV4

2023-03-02 06:43:47

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Registered: 2022-01-05

Re:HP-Laser does not coonect after upgrading to Firmware EAP245(EU)_V3_5.1.0 Build 20230104

2023-03-02 06:43:47

@Miesje

if you say this to me, i think that is simply an issue with the distance.

this type of log has been removed from the system if i don't recall it wrong.

it literally means your printer fails to connect to the eap due to distance or a weak signal. and it fails to connect to the eap antenna.

if you mention you using a controller, don't enable 6ghz in ssid profile while it forces to wpa3 while most iot stuff don't support wpa3. wpa2-psk aes would be fine.

ScReW yOu gUyS. I aM GOinG hoMe. —————————————————————— For heaven's sake, can you write and describe your issue based on plain fact, common logic and a methodologic approach? Appreciate it.

Miesje

LV1

2023-03-04 09:29:30

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Re:HP-Laser does not coonect after upgrading to Firmware EAP245(EU)_V3_5.1.0 Build 20230104

2023-03-04 09:29:30

@Tedd404

Thanks for the reply.

It is for sure not the distance, three meters without any obstacles.

I forget to mention that I went to the new omada controller software as well.

I have been testing

What I can tell that if I use wpa2/wpa3 aes then it goes wrong.

I believe it has something to do with PMF.

d0ugmac1

LV5

2023-03-04 23:30:42

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Re:HP-Laser does not coonect after upgrading to Firmware EAP245(EU)_V3_5.1.0 Build 20230104

2023-03-04 23:30:42

@Miesje

I think they removed the older insecure Wifi security protocols in the new firmware/new controller. Check the release notes for both and I'm sure you'll find that's the reason, because I'm assuming the printer is >5 years old.

<< Paying it forward, one juicy problem at a time... >>

HP-Laser does not coonect after upgrading to Firmware EAP245(EU)_V3_5.1.0 Build 20230104

HP-Laser does not coonect after upgrading to Firmware EAP245(EU)_V3_5.1.0 Build 20230104

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