Extender is unable to detect 5G signal
Extender is unable to detect 5G signal after few days of instalation Even signal strength is strong and other devices are easily getting signal and performing normaly/stable condition.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, welcome to the community.
Could you please help me check the product label on the RE450 to see whether it is an EU, US, or IN version?
May I know the model number of your main router? I think it might work on band 4( channel 149-167) on 5ghz which caused RE450 to fail to detect its 5ghz.
If possible. it is suggested to edit the main router 5ghz to band 1, like channel 48.
Wait for your reply.
Best regards.
- Copy Link
- Report Inappropriate Content
Your required information's are below-
1.Could you please help me check the product label on the RE450 to see whether it is an EU, US, or IN version?
Ans: Model:RE450(EU), SL NO- 222A124000224
2. May I know the model number of your main router? I think it might work on band 4( channel 149-167) on 5ghz which caused RE450 to fail to detect its 5ghz.
Ans: The main router is provided by Jio Fiber i don't have much information about it.
3. If possible. it is suggested to edit the main router 5ghz to band 1, like channel 48.
Ans: I have only access to main router via WiFi (2.4ghz & 5 ghz- password provided by provider), I don't have assess to edit main router settings.
Please provide solution. @David-TP
- Copy Link
- Report Inappropriate Content
During the setup, if there is no JIO 5ghz signal, would RE450 be able to detect other 5Ghz signals?
RE450(EU) does not support band 4 on 5ghz, while I have seen many users in India report that the 5ghz on their main router worked on band 4/Channel 149/157.
(You could also download a Wi-Fi Analyzer on the mobile to test its current 5ghz channel, for example)
If this is the case, Since it does not support changing the wireless channel settings on the RE450, you might have to find a way to log into the management page on the router to edit the wireless settings.
By the way, how long have you had the RE450?
Best regards.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 487
Replies: 3
Voters 0
No one has voted for it yet.