Archer MR500 regular internet disconnection
Just bought an AC1200 / Archer MR500 LTE router, and put an EE sim card in it. The router doesn't last 12 hrs before internet disconnects. This has happened every day since I've had the router, which is nearly a week now.
I've tried various settings, nothing seems to work. I've searched the forum, can't find anything of help - but apologies if this has already been covered.
When internet is lost, I can connect to the internal web server on 192.168.1.1 and look at the settings, and get the log file. Looking at the log file around the time when I think I lost internet, I see this message:
2023-04-10 08:08:54 [6] 4G: ERROR: The PS registration state parse error.
No idea what it means.
Some screenshots of it in the failed state:
Can't seem to upload the log file but can paste parts of it in if it would be helpful.
Any help appreciated!
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Sunshine I have the firmware 1.2.0 0.9.1 v0001.0 Build 220818 Rel.69350n
- Copy Link
- Report Inappropriate Content
@Sunshine I just updated via your link, I will get back to you if the disconnection continues
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Sunshine I installed beta firmware you sent me. I will try thesebdays, if the result is the same, I bought a Huawei 4G+ router and I will change it replacing TpLink and the I will send back to the shop 😞
- Copy Link
- Report Inappropriate Content
@Sunshine I have the same issue with my Archer AR500, latest firmware installed and manually selected 4G. disconnected within 1 to 3 days. Czech Republic and O2 provider. please let me know how to solve it. I can not restart it as i am using it as remote for my weekend house
- Copy Link
- Report Inappropriate Content
@DanielCZ Nazdar Daniel...
i've just installed my freshly bought Archer MR500, which i bought mainly because the old Huawei was disconnecting at random intervals.
Well, my only hope is, that this one will be not disconnecting anymore.
- Copy Link
- Report Inappropriate Content
@Sunshine The update did not fix the problem
- Copy Link
- Report Inappropriate Content
@buzzdev Ahooj. great. let me know. mine is still disconnecting.
- Copy Link
- Report Inappropriate Content
@Sunshine Since the last update disconnections are up to 2 times a day!
firmware 1.3.0 0.9.1 v0001.0 Build 230216 Rel.51988n
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 22073
Replies: 93
Voters 0
No one has voted for it yet.