Devices showing incorrectly connected via cable and on the wrong deco
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Hi,
I have a deco network with the following APs:
- 1 x x20-4G (main) - firmware 1.05 Build 20210708
- 2 x M5 (Wired connected) - firmware 1.6.5 Build 20230110
- 1 x M5 (Wireless backhaul) - firmware 1.6.5 Build 20230110
- 1 x M4R (Wired connection via TPLink Powerline Adaptor) - firmware 1.5.6 Build 20221229
I have approx 30 devices connected at any given time and reliability has been good.
I have noticed recently that when I review the Deco App - nearly all my devices on the are shown as connected via an ethernet cable into the M4R.
This is not the case, as it is the devices are mostly wifi and the M4R is the furthest deco from the house.
All my other deco's only show the devices that are connected via the Guest network.
I know that my devices are in fact connected to the closest deco, but it seems that the app is incorrectly displaying this information.
Has anyone come across this issue before?
Thanks!
Hi, welcome to the community.
Are the three wired Decos connected directly to the Ethernet ports on Deco X20-4G? no network switch in between?
Can I have a screenshot of the network map on the Deco APP:
And please refer to this link to submit the APP log:
Wait for your reply.
Best regards.
