Problem with mobile Phone change

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Problem with mobile Phone change

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Problem with mobile Phone change
Problem with mobile Phone change
2023-05-24 17:46:35

Hey!

 

I moved to a New Smartphone and have installed the Deco App - i'm logged in with my Account but I can't see which devices are connected to my Network Like in my old Phone - i'm also not able to Change anything with my New Phone ... Any ideas?

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#1
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4 Reply
Re:Problem with mobile Phone change
2023-05-25 02:03:31

  @Nicolas90 

Hi, was the account you used the owner account or the account that used to set up Deco for the first time?

If yes, could you please leave me a direct message with the MAC address of your current main Deco?

Wait for your reply.

Best regards.

 

 

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#2
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Re:Problem with mobile Phone change
2023-05-25 03:59:59

  @David-TP 

 

Thx for your fast reply - It's the same Account - but meanwhile I was able to solve the Problem with restarting the Network 

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#3
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Re:Problem with mobile Phone change
2023-06-09 17:46:34
I can't see my account
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#4
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Re:Problem with mobile Phone change
2023-08-03 21:56:49

Not workin my apps for blooc pepol conencted me network

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#5
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